Seasonal Concierge

Vancouver, BC
On-site
Posted Oct 7, 2026
1 position

$18–$20 / hour

Opens an external site

Employment type: Temporary, Full-time
Experience level: Entry, Junior · 0+ years
Minimum education: High school
Posting language: English
Working hours: 39 hours per week

Job summary

The Seasonal Concierge will welcome clients and provide exceptional service by acting as a knowledgeable resource for store products and local information. They will also assist with point-of-sale transactions, gift card processing, and support various in-store holiday events.

Job details

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. Seasonal Concierge Check In to Something Extraordinary This Holiday. This holiday season, step into the world of Hotel Holts — Holt Renfrew’s Holiday 2026 celebration of extraordinary style, service and unforgettable experiences. We’re looking for Seasonal Concierges to help bring the season to life through exceptional service and memorable client experiences. YOUR ROLE THIS HOLIDAY As a Seasonal Concierge, you will: Welcome clients and deliver an extraordinary level of service Act as a trusted resource for store information, products and services Respond to client inquiries in person, by phone and by email Resolve client needs with care, confidence and professionalism Process gift cards and provide point-of-sale support Share recommendations and knowledge of the local community Support holiday events and other memorable in-store experiences WHAT YOU’LL BRING Previous experience in a customer service environment A passion for creating exceptional client experiences Strong communication and relationship-building skills Confidence using technology and computer applications A collaborative approach and ability to thrive in a fast-paced environment A high school diploma Flexibility to work up to 39 hours per week, including evenings, weekends and holidays YOUR HOLIDAY PERKS $18–$20 CAD per hour, based on experience An incredible employee discount READY TO CHECK IN? Bring your passion for people and exceptional service to Holt Renfrew and help bring Hotel Holts to life. Apply today to join us as a Seasonal Concierge for Holiday 2026. Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs. Hiring Range / Échelle salariale à l’embauche : $18.00 - $20.00 / 18,00$ - 20,00$ (per hour / de l’heure) Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.

What you’ll do

Requirements

Candidates must possess previous customer service experience and strong communication skills. A high school diploma is required, along with the flexibility to work up to 39 hours per week including evenings, weekends, and holidays.