Consumer Advisory Council (Volunteer)

Job summary

Provide independent, non-partisan advice to the HCRA on issues affecting new home buyers. Help shape consumer-focused approaches to awareness, engagement, and service delivery.

Job details

CONSUMER ADVISORY COUNCIL (CAC) - VOLUNTEER POSITION Location Ontario (Remote) Position type Volunteer Seats available 5 Department Communications and Stakeholder Relations Application deadline Applications will be reviewed on a rolling basis until all available positions have been filled. Compensation $250 per meeting attended BE A VOICE FOR CONSUMER PROTECTION IN THE NEW HOME BUILDING INDUSTRY Are you passionate about consumer protection and interested in making a difference in the new home building industry? Join the Home Construction Regulatory Authority's (HCRA) Consumer Advisory Council (CAC) [https://www.hcraontario.ca/councils/]. YOUR ROLE AND IMPACT The CAC provides independent, non-partisan advice to the HCRA on issues that matter to new home buyers. As a member, you'll help shape consumer-focused approaches to awareness, engagement and service delivery, contributing to a more informed and confident marketplace where buyers are protected and empowered. WHY JOIN? * Make a difference: Help identify and provide insight on emerging issues and challenges affecting new home buyers in Ontario. * Strengthen consumer protection: Offer advice to enhance consumer awareness and engagement, and contribute ideas to improve service delivery, policies and procedures. * Share your perspective: Bring your experience and collaborate with peers and advocates dedicated to strengthening consumer protection. WHAT WE ASK OF MEMBERS * A two-year term, with the option of reappointment. * Attendance at up to six meetings per year, held virtually on Microsoft Teams. * $250 for each meeting attended. * Keeping council discussions and materials confidential. WHO WE'RE LOOKING FOR We're seeking 5 candidates with experience in any of the following areas: * New home buyer (freehold or condominium) * Member of a condominium board * Real estate agent * Chief building official or home inspector (retired or active) * Consumer advocate * Experience working in a regulatory environment Members are expected to demonstrate integrity and professionalism, and to have a strong interest in supporting the HCRA's consumer protection mandate. We welcome applicants who reflect the diversity of Ontario's communities, regions, backgrounds, and professional experiences. This posting is for existing vacancies on the Consumer Advisory Council. To learn more, please see the CAC Terms of Reference [https://www.hcraontario.ca/wp-content/uploads/2025/01/Consumer-Advisory-Council-Terms-of-Reference-3.pdf]. HOW TO APPLY Please submit a cover letter and resume through our application portal. In your cover letter, please highlight the criteria from the Terms of Reference that match your background, skills, and experience. Applications will be reviewed on a rolling basis until all available positions have been filled. For questions, please contact stakeholder.relations@hcraontario.ca [stakeholder.relations@hcraontario.ca]. Applications sent by email will not be considered. Accommodation, if required, will be provided throughout the hiring process in accordance with the Ontario Human Rights Code. WHAT'S NEXT Shortlisted applicants will be invited to a virtual interview. Your application will always be reviewed by a person. AI is not used to screen, source, or select applicants at any stage of our recruitment process, but may be used in a limited supporting way. Apply now to make a positive impact for Ontario's new home buyers.

What you’ll do

Provide independent, non-partisan advice to the HCRA on issues affecting new home buyers. Help shape consumer-focused approaches to awareness, engagement, and service delivery.

Requirements

Candidates should have experience as a new home buyer, condominium board member, real estate agent, building official, or consumer advocate. Applicants must demonstrate integrity, professionalism, and a strong interest in consumer protection.

Benefits

• Compensation per meeting

Listed skills

• Regulatory Compliance · Preferred
• Collaboration · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Consumer Protection
• Stakeholder Relations
• Regulatory Compliance
• Communication
• Policy Analysis
• Advisory
• Collaboration
• Professionalism
• Integrity
• Regulatory Environment
• Stakeholder Communications
• Advocacy
• Microsoft Teams
• Real Estate
• Service Delivery Improvement

Job areas

• Government & Public Sector
• Construction
• Management & Leadership
• Social Services
• Volunteer Advisor
• Volunteer
• Unclassified Unit Group
• Unclassified Detailed Occupation
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