front desk agent
On-site · Fort St. John
Education: No degree, certificate or diploma. Work setting: Hospitality industry. Tasks: Register arriving guests and assign rooms. Resolve complaints and claims . Take, cancel and change room reservations. Provide information on hotel facilities and services. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Answer telephone and relay telephone calls and messages. Perform light housekeeping and cleaning duties. Provide customer service. Area of specialization: Customs services. Work conditions and physic…