Sales Hostess

Company Description Homes By Us Ltd. is a family-owned and operated custom home design and build company, recognized as a Master Builder committed to excellence and exceptional quality construction. Since 1991, the company has focused on creating high-quality homes while building lasting relationships with new homeowners, trades, suppliers, and the community. Homes By Us Ltd. emphasizes integrity and reliability, honoring its promises throughout every stage of the building process. Team members join a culture that values respect, trust, and a strong customer-focused approach. The company is dedicated to providing a positive experience for clients and a collaborative environment for employees. Role Description The Sales Host(ess) is a full-time, on-site role based in the Greater Calgary Metropolitan Area, working in show homes or sales centers to welcome and assist prospective home buyers. In this role, the Sales Host(ess) greets visitors, answers questions about homes, communities, and building processes, and provides clear information and brochures to support the sales team. Daily responsibilities include managing guest sign-ins, collecting contact information for follow-up, coordinating reservations or appointments, and maintaining a professional, well-presented sales environment. The role also involves handling phone inquiries with courteous phone etiquette, directing clients to appropriate team members, and supporting basic administrative tasks such as updating visitor logs and preparing materials for showings. The Sales Host(ess) collaborates closely with sales staff to ensure a positive, efficient, and welcoming experience for all visitors. Qualifications Strong interpersonal skills and customer service abilities to engage visitors, build rapport, and provide a welcoming experience. Clear and professional communication skills, including confident speaking and active listening in person and over the phone. Experience managing reservations, appointments, or bookings, with attention to accuracy and organization. Professional phone etiquette and comfort handling inquiries, transferring calls, and taking detailed messages. Ability to work on-site full time in the Greater Calgary Metropolitan Area, including weekends and peak visiting hours as needed. Previous experience in sales support, hospitality, real estate, or customer-facing roles is an asset. Strong organizational skills, reliability, and attention to detail when maintaining visitor records and sales materials. Basic computer proficiency (email, calendars, visitor tracking tools); familiarity with real estate or homebuilding environments is beneficial.

The Sales Hostess welcomes prospective home buyers at show homes, providing information about communities and the building process. They manage guest sign-ins, coordinate appointments, and maintain a professional sales environment to support the sales team.

Candidates should possess strong interpersonal and communication skills with experience in customer-facing roles such as hospitality or real estate. Proficiency in basic computer tools and the ability to work on-site in Calgary, including weekends, is required.

• Customer servicePreferred
• OrganizationPreferred
• Attention to detailPreferred

Identified from the job description. Confirm important requirements above.

• Interpersonal Skills
• Customer Service
• Professional Communication
• Active Listening
• Appointment Management
• Phone Etiquette
• Organization
• Attention To Detail
• Computer Proficiency
• Sales Support
• Hospitality
• Real Estate Knowledge

• Sales
• Customer Service & Support
• Construction
• Hospitality
• Administrative

Minimum experience

2+ years

Apply by

Sep 9, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available