Organizational Change Management (OCM) Lead

Job summary

Lead the organizational change and readiness strategy for a large-scale retail transformation, including change roadmaps, stakeholder engagement, impact assessments, readiness frameworks, and risk mitigation. Coordinate with training and communications teams and support adoption, pilots, implementation, and transition to operations.

Job details

Saskatoon, Saskatchewan IDj-25939 Job TypeContract Remote TypeRemote Available We're Hiring: Organizational Change Management (OCM) Lead We are seeking an experienced Organizational Change Management (OCM) Lead to support a large-scale retail transformation program that will modernize operations, standardize business processes, and establish a scalable platform for future growth. This role will lead the Organizational Change Management and Readiness function, helping prepare leaders, stakeholders, operational teams, and end users for a significant business transformation. Opportunity Highlights Contract Opportunity Initial 1-Year Term Strong Extension Potential Expected Engagement Duration: 2+ Years Large-Scale Technology-Enabled Transformation Program Full-Time Engagement Key Responsibilities Lead the development and execution of the Organizational Change and Readiness Strategy. Establish and maintain an integrated change roadmap aligned with program milestones and governance requirements. Develop and manage stakeholder engagement and sponsorship strategies. Facilitate executive, leadership, and stakeholder workshops, readiness reviews, and engagement sessions. Lead change impact assessments and maintain change impact frameworks and registers. Assess impacts to people, processes, roles, operations, controls, and support models. Develop and manage organizational readiness frameworks, scorecards, reporting, and deployment readiness activities. Identify organizational risks, readiness gaps, and mitigation strategies. Support adoption, reinforcement, and continuous improvement initiatives. Partner closely with Training and Communications teams to ensure successful change adoption and sustainment. Support Beta, Pilot, implementation planning, and transition-to-operations activities. Required Qualifications 10+ years of Organizational Change Management and/or Transformation experience. Demonstrated experience leading large-scale, technology-enabled business transformation initiatives. Experience establishing change frameworks, governance models, and readiness approaches from the ground up. Strong stakeholder analysis, engagement, sponsorship, and change impact assessment experience. Experience leading organizational readiness, adoption, and reinforcement activities. Ability to work effectively across business, operations, technology, vendors, and distributed stakeholder groups. Strong facilitation, written communication, relationship management, and executive presentation skills. Proven ability to influence without direct authority and translate complex decisions into practical organizational action. Preferred Qualifications Retail transformation or retail technology implementation experience. Point-of-Sale (POS), store systems, or other operationally critical platform experience. Experience working within multi-site, distributed, franchise, co-operative, or federated operating environments. Experience supporting Beta, Pilot, phased deployment, and transition-to-operations activities. Prosci, CCMP, or equivalent Change Management certification. Ideal Candidate You are a senior transformation practitioner who understands that successful change is driven by stakeholder engagement, impact management, sponsorship, organizational readiness, adoption, and sustainment. You are equally comfortable developing strategy, facilitating workshops, managing readiness risks, and supporting front-line teams through complex change.

What you’ll do

Lead the organizational change and readiness strategy for a large-scale retail transformation, including change roadmaps, stakeholder engagement, impact assessments, readiness frameworks, and risk mitigation. Coordinate with training and communications teams and support adoption, pilots, implementation, and transition to operations.

Requirements

Requires 10 or more years of organizational change management or transformation experience, including leadership of large-scale technology-enabled business transformations and development of change and readiness frameworks. Candidates should have strong stakeholder engagement, facilitation, communication, and influence skills; retail, POS, distributed operating environment, deployment, and change management certification experience are preferred.

Listed skills

• management · Preferred
• Change Management · Preferred
• Teams · Preferred
• Training · Preferred
• Communication · Preferred
• Development · Preferred
• Facilitation · Preferred
• Leadership · Preferred
• Point-of-sale systems · Preferred
• analysis · Preferred
• assessment · Preferred
• Continuous Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Organizational Change Management
• Transformation Strategy
• Change Roadmapping
• Stakeholder Engagement
• Executive Sponsorship
• Change Impact Assessment
• Organizational Readiness
• Change Governance
• Adoption and Reinforcement
• Workshop Facilitation
• Risk Mitigation
• Deployment Readiness
• Transition to Operations
• Executive Communication
• Relationship Management
• Prosci or CCMP Certification

Job areas

• Management & Leadership
• Retail
• Consulting
• Technology

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