Event and Fine Dining Operations Manager

Job summary

The manager is responsible for overseeing parliamentary fine dining, catering, and special event operations to ensure exceptional service delivery. They will lead a team of approximately 50 employees and manage the day-to-day hospitality services for parliamentary stakeholders and distinguished guests.

Job details

Company Description The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We leverage diversity in all its forms and recognize that everyone has valuable contributions to make and the potential for individual growth. If you dream of joining an organization that is small enough for you to be noticed, but big enough to provide you with a meaningful career, then we want to hear from you! Job Description The House of Commons’ Parliamentary Precinct Operations is currently looking to staff the Event and Fine Dining Operations Manager position. This recruitment and selection process is restricted to employees of Parliamentary Precinct Operations. In this role, you will be responsible for managing parliamentary fine dining, catering, and special event operations, ensuring exceptional service delivery, high-quality guest experiences, and the successful execution of dining and hospitality services across all assigned venues and functions. You will lead a team of approximately 50 employees and oversee the day-to-day delivery of hospitality services across multiple dining, catering, and event operations, supporting official parliamentary and protocol functions and providing service to Members of Parliament, parliamentary stakeholders, dignitaries, international delegations, and other distinguished guests. Due to the operational nature of the role and the need to support parliamentary business and official functions, you may be required to work irregular hours, including evenings, weekends, and overtime. Top Reasons to Join the Food Services team: This is an exciting opportunity to lead a well-established team within Food Services and play a key role in delivering hospitality services that support Parliament. In this role, you will have the opportunity to build relationships across the organization, influence service delivery, and contribute to the ongoing evolution of parliamentary hospitality services. Qualifications Education : Completion of post-secondary education in Hospitality Management, Hotel and Restaurant Management, Event Management, or a related field OR an acceptable combination of education, training and extensive relevant experiences; Food Safety Certification; Alcohol service certification; Experiences : Knowledge of financial administration, budgeting, operational cost control, revenue monitoring, and event costing practices; Experience managing fine dining, catering, banquet, hospitality, or food service operations in a complex, high-profile environment, including responsibility for service standards, workforce scheduling, labour allocation, and operational performance; Experience supervising operational teams, coordinating service delivery, and managing staff performance in fast-paced hospitality environments; Experience planning and coordinating events, receptions, banquets, VIP functions, or other large-scale activities involving multiple stakeholders and operational requirements; Experience managing client relationships, resolving escalated service issues, and ensuring a high standard of customer service; Experience managing reservations systems, event coordination processes, inventory controls, and operational logistics within hospitality or catering operations; Experience ensuring compliance with food safety, HACCP, workplace health and safety, and alcohol service standards; Asset: Sommelier, wine, protocol, or hospitality certifications. Note : An extensive level of experience is generally considered to be between five and ten years of relevant experience. Additional Information We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at [email protected]. Each bilingual position is assigned a linguistic profile that identifies the level of second language proficiency for reading comprehension, written expression and oral interaction required. The profile for this position is BBC. Consideration may be given to candidates with other linguistic profiles. We invite you to save a copy of the notice of job opportunity. Once the closing date has passed, these documents will no longer be available. Qualified candidates may be considered for future vacancies for this role or for other similar and/or related roles on an indeterminate and/or fixed term basis. Learn more about us! Visit Ourcommons.ca. To learn about our hiring process, visit Eligibility and Selection. Open to: Targeted group (Restricted) Language Requirements: Bilingual (English and French) Closing Date (YYYY-MM-DD): 2026-11-01 Outcome: Indeterminate (Permanent) Rate of Pay ($): 98 093 - 124 115 Classification: ADG-C

What you’ll do

The manager is responsible for overseeing parliamentary fine dining, catering, and special event operations to ensure exceptional service delivery. They will lead a team of approximately 50 employees and manage the day-to-day hospitality services for parliamentary stakeholders and distinguished guests.

Requirements

Candidates must have post-secondary education in a relevant field or an equivalent combination of experience and training. Extensive experience in managing high-profile hospitality or food service operations is required, along with food safety and alcohol service certifications.

Listed skills

• Inventory Control · Preferred
• Budgeting · Preferred
• Client Relationship Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Hospitality Management
• Event Management
• Fine Dining Operations
• Catering Management
• Staff Supervision
• Financial Administration
• Budgeting
• Operational Cost Control
• Revenue Monitoring
• Food Safety Compliance
• HACCP
• Workplace Health And Safety
• Client Relationship Management
• Inventory Control
• Logistics Management
• Protocol
• Influencing Skills
• Cost Control
• Workplace Inclusivity
• Operational Performance Management
• Food Safety Certification
• Reading Comprehension
• Bilingual (French/English)
• Hotel And Restaurant Management
• Event Operations
• Service Standards
• Planning
• Multilingualism
• Customer Relationship Management
• Customer Service
• Event Planning
• Food Services
• Occupational Safety And Health
• Food Safety And Sanitation
• Hazard Analysis And Critical Control Points (HACCP)
• Hospitality Service
• Operations Management
• Operations
• Scheduling
• Reservations

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Government & Public Sector
• Administrative
• Operations Training Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers

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