Underwriting Assistant (PL)

Job Description Introduction We are HUB International's MGA and Delegated Underwriting Authority Enterprise (DUAE) division — insurance entrepreneurs united by a bold vision: to aggregate strengths and deliver unmatched value as Canada's largest DUAE. We exist to satisfy insurance needs in our target markets faster, better, and even where others can't. We do this by consolidating the best underwriting talent and specialty expertise within one coast-to-coast division, delivering speed, service, and solutions at a national scale. But what truly sets us apart is our people. Here, you will be part of a collaborative, growing team that values innovation, professional development, and shared success. Our culture is built on entrepreneurial thinking, open communication, and a strong sense of purpose. We believe in empowering our employees to take ownership, contribute ideas, and grow their careers within a supportive and dynamic environment. Together, we are building more than a market leader — we are building a place where talented professionals can thrive. Job Overview We are currently looking for an Underwriting Assistant to join our growing team. As an Underwriting Assistant, you will support our underwriters in their day-to-day tasks. Working as part of a team, you are responsible for the efficiency and accuracy of insurance policy documents. This is hybrid position with the standard of 3 days in our offices. Responsibilities This position will: Develop and maintain excellent relationships with underwriters and brokers through verbal and written communication Process and issue documents as instructed by underwriters and managers with a high degree of accuracy Meet service standards and turnaround times with respect to issuance of documents Document observations made during pre-reviews of files to assist underwriters Complete renewal pre-reviews and may approve renewal referrals within authority Perform underwriting support functions including bind confirmations and preparing Certificates of Insurance Amend or update quotes based on instructions of underwriters Coordinate with underwriting areas to research and resolve escalated underwriting issues Support managers, underwriters, and coworkers with general administrative tasks Maintain and innovate administrative workflow procedures to increase efficiency and productivity Communicate internally with other departments via email, Microsoft Teams, and telephone Communicate externally with brokers as required Build and maintain electronic, and any applicable hard copy, records following established guidelines and processes Qualifications You’re a good fit if you have: At least 1–2 years of experience with transferable skills in customer service, administration, or insurance Ability and willingness to obtain a broker license (Level 1) within the first year of employment Open to or currently pursuing an insurance designation (CIP or CAIB preferred) Willing to take insurance courses for continued growth and industry knowledge Familiarity with basic legal structures in Canada Excellent typing proficiency and strong communication skills Intermediate knowledge of Microsoft Office products including Outlook, Word, and Excel Technical competency with office equipment including printers and scanners Benefits By joining HUB International, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from: Dental care Extended health care Paid time-off RRSP match Vision care Salary Range The expected salary range for this position is from $40,000 - $43,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International and affiliated brands are proud to offer comprehensive benefit and total compensation packages which include extended health and dental benefits, disability insurance, RRSP matching, paid time off benefits, and a variety of potential bonus opportunities. INTERESTED? APPLY TODAY! If you are looking to join a company where you can proudly bring your authentic self to work, we invite you to apply today. Our commitment to diversity, equity and inclusion means that whoever you are, and whatever path you’ve taken to get here, we value you at HUB International. We know that diversity of perspectives, backgrounds, interests, and skills are essential to build a great community that serves ALL people. If you can help drive success and have fun while doing it, we can’t wait to meet you! Department Underwriting Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

The Underwriting Assistant supports the underwriting team by processing and issuing insurance policy documents with high accuracy and efficiency. They also maintain relationships with brokers, perform renewal pre-reviews, and handle general administrative tasks to ensure smooth workflow operations.

Candidates should have 1-2 years of experience in customer service, administration, or insurance, along with strong proficiency in Microsoft Office. Applicants must be willing to obtain a Level 1 broker license within the first year and pursue insurance designations like CIP or CAIB.

• Dental care • Extended health care • Paid time-off • RRSP match • Vision care • Disability insurance

• Time managementPreferred
• Customer servicePreferred
• Administrative SupportPreferred
• Attention to detailPreferred
• Microsoft ExcelPreferred
• record keepingPreferred
• Microsoft OfficePreferred
• Data entryPreferred
• Microsoft WordPreferred
• Communication SkillsPreferred
• Microsoft OutlookPreferred

Identified from the job description. Confirm important requirements above.

• Insurance underwriting
• Customer service
• Administrative support
• Policy documentation
• Microsoft Office
• Outlook
• Word
• Excel
• Communication skills
• Data entry
• Record keeping
• Time management
• Attention to detail
• Professional development
• Broker relations
• Office Equipment
• Workflow Management
• Time Off Management
• Use Diversity of Perspectives
• Administrative Functions
• Service Standards
• Microsoft Teams
• Microsoft Excel
• Research
• Underwriting
• Customer Service
• Communication
• Entrepreneurial Leadership
• Optometry
• Innovation
• Microsoft Outlook
• Target Market
• Transferable Skills Analysis
• Typing
• Writing

• Finance & Accounting
• Administrative
• Customer Service & Support
• Underwriting Assistant
• Statistical, Finance and Insurance Clerks
• Insurance Claims and Policy Processing Clerks

Minimum education

Professional degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week

Office presence

3 days per week