Medical & Academic Affairs Specialist

Job summary

The specialist will manage medical staff recruitment, credentialing, and performance review cycles while coordinating academic appointments and medical learner placements. They will also provide administrative support for committees, maintain on-call schedules, and ensure accurate record-keeping for medical staff and learners.

Job details

Position Profile Humber River Health. Lighting New Ways In Healthcare. Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy. At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care! Right now, we are looking for a Medical & Academic Affairs Specialist to join our Medical Affairs Department! Reporting Relationship: Director, Medical Affairs Location: Humber River Health – Wilson Site Employment Status: Full-Time Employee Group: Non-Union Hours of Work: Monday - Friday 8:30 am - 4:30 pm Hourly Rate: 38.762- 48.483 Position Responsibilities: Drive credentialled staff recruitment in partnership with Medical Affairs and department leaders. Guide candidate screening, interviews, and follow-up from start to finish. Coordinate internal and external job postings. Analyze and share clear, timely reports and information with internal and external partners. Track reporting requirements, deadlines, and follow-up. Maintain physician and medical learner on-call schedules and respond to scheduling inquiries. Provide seamless administrative support to committees and meetings. Manage academic appointments with affiliated institutions, from application through approval. Build strong relationships with academic partners, department leaders, and applicants to keep appointments moving. Maintain accurate appointment records and provide timely status updates. Coordinate medical learner electives across assigned clinical departments. Review placement requests and confirm eligibility, capacity, and scheduling. Partner with education leads, program teams, and physician preceptors to deliver a smooth learner experience. Communicate placement decisions, onboarding requirements, and rotation details. Work across Medical Affairs to ensure consistent learner support and service continuity. Coordinate learner registration, onboarding, and orientation. Prepare learner placement reports and statistics. Manage medical observership applications, communications, and records. Support medical staff facilities, resources, and locker access. Coordinate physician offboarding and maintain accurate records. Coordinate the credentialled staff performance review cycle. Qualifications: Undergraduate Degree rquired. In healthcare, business management, general administration or health administration preferred. 3 years’ experience in providing administrative support Experience in scheduling, customer service, and problem solving, required. Proficiency in MS Office (e.g. Outlook, Word, Excel, PowerPoint, Access, etc.), Microsoft Teams, Zoom Experience with CMaRS, Petal MD and medical terminology, preferred. Experience in project coordination, business and statistical analysis preferred. Excellent attendance and discipline free record required. Why choose Humber River Health? At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect. Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ. Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act. Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.

What you’ll do

The specialist will manage medical staff recruitment, credentialing, and performance review cycles while coordinating academic appointments and medical learner placements. They will also provide administrative support for committees, maintain on-call schedules, and ensure accurate record-keeping for medical staff and learners.

Requirements

Candidates must hold an undergraduate degree and possess at least 3 years of experience in administrative support, scheduling, and customer service. Proficiency in MS Office and strong organizational skills are required, with preference given to those with experience in healthcare administration and statistical analysis.

Benefits

• Staff engagement initiatives
• Professional development
• Inclusive work environment
• Accommodation support

Listed skills

• Project Coordination · Preferred
• Customer service · Preferred
• Microsoft Teams · Preferred
• Problem solving · Preferred
• Zoom · Preferred
• Administrative Support · Preferred
• record keeping · Preferred
• MS-Office · Preferred
• Communication · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Scheduling
• Customer service
• Problem solving
• Project coordination
• Statistical analysis
• Medical terminology
• MS Office
• Microsoft Teams
• Zoom
• CMaRS
• Petal MD
• Credentialing
• Record keeping
• Communication
• Performance Review
• Management
• Problem Solving
• Leadership
• Microsoft PowerPoint
• Microsoft Excel
• Microsoft Outlook
• Microsoft Office
• Research
• Medical Affairs
• Professionalism
• Customer Service
• Zoom (Video Conferencing Tool)
• Administrative Support
• Statistical Analysis
• Compassion
• Statistics
• Project Coordination
• Microsoft Access
• Setting Appointments
• Health Sciences
• Academic Affairs
• Medical Terminology

Job areas

• Healthcare
• Administrative
• Education
• Human Resources
• Academic Affairs Specialist
• Healthcare Administrator (General)
• Health Service Managers
• Medical and Health Services Managers

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