296-26 Manager-Patient Care, Patient Flow and Clinical Department, Full-Time, Alliance Wide

Position Manager, Patient Care Department Patient Flow and Clinical Department Job Location Alliance Wide Posting # 296-26 Position Type Full-Time Salary Range $141,701.00 per annum Union Non-Union Posted Date: August 24, 2026 Expiry Date: August 31, 2026 WHY IS HPHA THE RIGHT FIT FOR YOU? Huron Perth Healthcare Alliance (HPHA) is an organization that influences proactive change; embraces the potential of partnerships; harnesses the power of performance, and values the skills and guidance of our people – staff, patients, families and caregivers included to advance our healthcare system. HPHA is a multi-site organization that includes Clinton Public Hospital, St. Marys Memorial Hospital, Seaforth Community Hospital and Stratford General Hospital. ROLE Reporting to the Director, Patient Care, the Manager, Patient Care is responsible for the leadership, management, and operational oversight of the department, program, or service area(s) assigned to them. The specific portfolio assigned to the Manager may change from time to time in response to organizational needs and priorities. The Manager is accountable for the effective functioning, performance, and delivery of services within their assigned area, including clinical and non-clinical patient care functions. The Manager provides operational leadership to facilitate and coordinate workflow within their assigned area and across other patient care services and external partners. Responsibilities include coordinating staffing levels and resources, reviewing workload measurement and performance trends, conducting quality audits, evaluating service delivery, and assessing and supporting staff development. Where the assigned portfolio includes patient flow functions, the Manager provides leadership and oversight of activities that support the coordination and movement of patients through the Hospital, which may include Patient Flow Navigators, Scheduling, Bed Allocation, and related patient flow services. The Manager fosters positive employee relations through knowledge and application of collective agreements and corporate and departmental policies and procedures. They provide significant input into departmental or service area budget preparation, monitor expenditures, provide rationale for variances, and develop plans to address identified variances. The Manager builds and maintains strong relationships with stakeholders across organizational, provincial, regional, district, and community levels. As a dynamic leader, the Manager demonstrates creativity, flexibility, and innovation to build effective teams and service environments where the voices of patients and staff inform and co-create the delivery of exceptional patient care and services. The Manager is responsible for advancing the corporate priorities of the Huron Perth Healthcare Alliance (HPHA), fulfilling the responsibilities outlined within the HPHA Leadership Accountability framework, and fostering a culture of continuous quality improvement. REQUIRED EDUCATION & CERTIFICATION(S) * Current certificate of registration in good standing from a college recognized under the Regulated Health Professionals Act required * Undergraduate degree in a health-related profession required REQUIRED SKILLS & EXPERIENCE(S) * Significant recent management or supervisory experience required * 7-10 years experience working in a hospital and/or community setting * Demonstrated exceptional leadership and team building skills. * Proven management skills including financial, human resources, quality improvement, change management, evaluation and planning, and utilization management. * Demonstrated ability to provide effective leadership and operational oversight across a range of assigned patient care departments, programs, and service areas, including clinical and non-clinical functions. * Demonstrated ability to adapt to changing organizational priorities and assume leadership responsibility for different departments, programs, or service portfolios as assigned. * Well-developed mutual gain negotiation and conflict management/resolution skills. * Demonstrated analytical skills necessary to gather, interpret, and apply qualitative and quantitative data. * Ability to prioritize competing demands and effectively manage multiple operational priorities. * Effective verbal and written communication skills. * Demonstrated planning, organizational, problem-solving, and time management skills. * Demonstrated ability to utilize a diverse range of technology and information systems. * Demonstrated commitment to patient and staff safety and an exemplary patient/customer experience. * Well-developed computer skills, including knowledge of Meditech and Microsoft Office applications, including Word and Excel. * Demonstrated knowledge of clinical, operational, and/or patient flow best practices relevant to the assigned department, program, or service area, with specialized knowledge appropriate to the assigned portfolio. DESIRED SKILLS, EXPERIENCE(S) & EDUCATION * Master’s Degree in a Management, Administration or a related program; * Certificate in Healthcare Leadership ADDITIONAL PERKS AT HPHA * Preceptor/Peer Mentorship Opportunities * Collaborative Team Environment * Enrolment in the Healthcare of Ontario Pension Plan (HOOPP) * Extended Health/Semi Private and Dental Benefits (for Part-time and Full-time only) * Diverse Committees and Engagement Opportunities * Opportunities to grow your career and explore different roles within the hospital OUR COMMUNITIES Our communities are small in size but large in amusement; you will always find spectacular local heritage, a live event, a wide range of cuisine and locally owned stores. The communities and surrounding areas are enriched by their arts and culture. Huron Perth offers a wide variety of activities, regardless of your interests, from the famous Stratford Festival, museums, Seaforth’s historic Main Street shopping, historical downtowns, the St. Marys swimming quarry, close proximity to Lake Huron, cycling and hiking trails, art and cooking classes, the Clinton Raceway, or simply enjoying the local parks with your friends. Care to join us? ADDITIONAL INFORMATION Location: Clinton Public Hospital located in Clinton, Ontario, Seaforth Community Hospital located in Seaforth, Ontario and Stratford General Hospital located in Stratford, Ontario. Department: Patient Flow and Clinical Department Our Organization: The Huron Perth Healthcare Alliance is an equal opportunity employer that strives to create a respectful, accessible and inclusive work environment. We know that we are strengthened by a diverse workforce and encourage applications from all equity deserving groups, including but not limited to: Indigenous persons, visible minorities, persons with visible and/or invisible disabilities, persons who identify as women and persons of marginalized sexual orientation and gender identities. Upon individual requests, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview or selection process, please contact Human Resources for assistance. This job posting is being advertised for an existing vacancy within the Hospital. The status of the position is indicated to provide transparency in accordance with applicable regulations. Huron Perth Healthcare Alliance does not use artificial intelligence (AI) to screen, assess or select applicants at any stage of the recruitment process. All application reviews and hiring decisions are conducted by HPHA Human Resource professionals and/or the hiring managers. HOW TO APPLY Applicants interested in becoming a part of an energetic, caring team in a fast-paced and rewarding environment can submit their cover letter and resume as either a PDF or Word document(s) to postings listed on hpha.ca/careers by 11:59pm on the listed closing date. Paper or email-based resumes will not be accepted. We thank all applicants for their interest in this opportunity, note that only those selected for an interview will be contacted. Selection will be based on the skill, ability, experience and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required.

The Manager provides operational leadership and oversight for assigned clinical and non-clinical departments, ensuring effective service delivery and patient flow. They are responsible for managing budgets, coordinating staffing resources, and fostering a culture of continuous quality improvement.

Candidates must hold an undergraduate degree in a health-related profession and a current registration with a recognized health professional college. Significant recent management experience in a hospital or community setting is required, along with strong leadership and analytical skills.

• Healthcare of Ontario Pension Plan (HOOPP) • Extended Health Benefits • Semi Private Health Coverage • Dental Benefits • Preceptor/Peer Mentorship Opportunities • Collaborative Team Environment

• LeadershipPreferred
• Data analysisPreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• Leadership
• Operational Oversight
• Patient Flow Management
• Financial Management
• Human Resources
• Quality Improvement
• Change Management
• Strategic Planning
• Utilization Management
• Conflict Resolution
• Data Analysis
• Team Building
• Meditech
• Microsoft Office
• Clinical Best Practices
• MEDITECH EHR
• Workplace Inclusivity
• Quantitative Data Analysis
• Employee Relations
• Energetic
• Accountability
• Supervision
• Workflow Management
• Builds Effective Teams
• Planning
• Patient Flow
• Analytical Skills
• Artificial Intelligence
• Auditing
• Management
• Customer Service
• Communication
• Information Systems
• Computer Literacy
• Conflict Management
• Cooking
• Training And Development
• Continuous Quality Improvement (CQI)
• Creativity
• Health Systems
• Innovation
• Problem Solving
• Mentorship
• Negotiation
• Swimming
• Time Management
• Scheduling
• Registration
• Coordinating
• Prioritization

• Healthcare
• Management & Leadership
• Administrative
• Patient Flow Manager
• Department Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

Minimum education

Professional degree

Minimum experience

10+ years

Posting language

English

Working hours

40 hours per week