346-26 Unit Clerk I, Medicine/Complex Continuing Care Unit, Fulll-Time, Stratford

Job summary

The Unit Clerk coordinates unit activities, manages patient flow, and performs essential clerical tasks including reception, communication, and scheduling. They act as the primary contact person to facilitate relationships between patients, visitors, and healthcare professionals.

Job details

Position Unit Clerk I Department Medicine/Complex Continuing Care Unit Job Location Stratford, ON Posting # 346-26 Position Type Full-Time Salary Range $28.65-$30.40 per hour Union CUPE Clerical Posted Date: October 7, 2026 Expiry Date: October 14, 2026 WHY IS HPHA THE RIGHT FIT FOR YOU? Huron Perth Healthcare Alliance (HPHA) is an organization that influences proactive change; embraces the potential of partnerships; harnesses the power of performance, and values the skills and guidance of our people – staff, patients, families and caregivers included to advance our healthcare system. HPHA is a multi-site organization that includes Clinton Public Hospital, St. Marys Memorial Hospital, Seaforth Community Hospital and Stratford General Hospital. ROLE As the primary contact person, the Unit Clerk coordinates unit activities to promote relationships with patients, visitors and healthcare professions. In addition, the Unit Clerk contributes to the efficient function of the Unit primarily through effective clerical and communication activities. As a member of the team, the unit clerk is accountable for performing receptionist, communication, order entry, payroll and scheduling duties on the unit. In addition, the unit clerk assists with all aspects of patient flow. REQUIRED EDUCATION & CERTIFICATION(S) * Minimum Grade 12 Education * Two year Medical Office Administration Diploma REQUIRED SKILLS & EXPERIENCE(S) * Computer literate with a working knowledge of Microsoft Office applications (Microsoft Word, Excel, Outlook.) Knowledge of Meditech information system preferred * Medical terminology * Excellent keyboarding skills * Excellent communication (written and verbal) and interpersonal skills in dealing with patients, families and healthcare providers * Ability to plan, organize and prioritize work, multi-task and be flexible to changing circumstances * Must be able to function competently in emergency situations * Demonstrates strong customer service and patient and family centred skills * Regular attendance and punctuality are requirements of the position DESIRED SKILLS, EXPERIENCE(S) & EDUCATION * Minimum one year experience in a healthcare setting preferred ADDITIONAL PERKS AT HPHA * Preceptor/Peer Mentorship Opportunities * Collaborative Team Environment * Enrolment in the Healthcare of Ontario Pension Plan (HOOPP) * Extended Health/Semi Private and Dental Benefits (for Part-time and Full-time only) * Diverse Committees and Engagement Opportunities * Opportunities to grow your career and explore different roles within the hospital OUR COMMUNITIES Our communities are small in size but large in amusement; you will always find spectacular local heritage, a live event, a wide range of cuisine and locally owned stores. The communities and surrounding areas are enriched by their arts and culture. Huron Perth offers a wide variety of activities, regardless of your interests, from the famous Stratford Festival, museums, Seaforth’s historic Main Street shopping, historical downtowns, the St. Marys swimming quarry, close proximity to Lake Huron, cycling and hiking trails, art and cooking classes, the Clinton Raceway, or simply enjoying the local parks with your friends. Care to join us? ADDITIONAL INFORMATION Location: Stratford General Hospital located in Stratford, Ontario. Department: Medicine/Complex Continuing Care Hours of Work: 12-hour days, 7 days/week, may be subject to change Our Organization: The Huron Perth Healthcare Alliance is an equal opportunity employer that strives to create a respectful, accessible and inclusive work environment. We know that we are strengthened by a diverse workforce and encourage applications from all equity-seeking groups, including but not limited to: Indigenous persons, visible minorities, persons with visible and/or invisible disabilities, persons who identify as women and persons of marginalized sexual orientation and gender identities. Upon individual requests, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview or selection process, please contact Human Resources for assistance. This job posting is being advertised for an existing vacancy within the Hospital. The status of the position is indicated to provide transparency in accordance with applicable regulations. Huron Perth Healthcare Alliance does not use artificial intelligence (AI) to screen, assess or select applicants at any stage of the recruitment process. All application reviews and hiring decisions are conducted by HPHA Human Resource professionals and/or the hiring managers. HOW TO APPLY Applicants interested in becoming a part of an energetic, caring team in a fast-paced and rewarding environment can submit their cover letter and resume as either a PDF or Word document(s) to postings listed on hpha.ca/careers by 11:59pm on the listed closing date. Paper or email-based resumes will not be accepted. We thank all applicants for their interest in this opportunity, note that only those selected for an interview will be contacted. Selection will be based on the skill, ability, experience and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required.

What you’ll do

The Unit Clerk coordinates unit activities, manages patient flow, and performs essential clerical tasks including reception, communication, and scheduling. They act as the primary contact person to facilitate relationships between patients, visitors, and healthcare professionals.

Requirements

Candidates must possess a minimum Grade 12 education and a two-year Medical Office Administration diploma. Proficiency in Microsoft Office and medical terminology is required, with preference given to those with at least one year of healthcare experience.

Benefits

• Healthcare of Ontario Pension Plan (HOOPP)
• Extended Health Benefits
• Dental Benefits
• Preceptor/Peer Mentorship Opportunities
• Collaborative Team Environment

Listed skills

• Microsoft Office · Preferred
• Communication · Preferred
• interpersonal skills · Preferred
• Customer service · Preferred
• scheduling · Preferred
• Payroll · Preferred
• Multi-Tasking · Preferred
• Prioritization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medical terminology
• Keyboarding
• Microsoft Office
• Meditech
• Communication
• Interpersonal skills
• Customer service
• Patient flow management
• Scheduling
• Payroll
• Order entry
• Multi-tasking
• Prioritization
• Emergency response
• MEDITECH EHR
• Workplace Inclusivity
• Office Administration
• Energetic
• Order Entry
• Patient Flow
• Microsoft Word
• Microsoft Excel
• Clerical Works
• Customer Service
• Computer Literacy
• Continuing Care
• Cooking
• Interpersonal Communications
• Medical Terminology
• Mentorship
• Microsoft Outlook
• Multitasking
• Punctuality
• Swimming

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Continuing Care Coordinator
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

More jobs from Huron Perth Healthcare Alliance