Customer Engagement Representative

Job summary

Represent established brands in customer-facing settings, engage with customers to understand their needs, and create positive experiences. Support promotional campaigns, collaborate with the team, and participate in cross-training and professional development.

Job details

From Hospitality to High-Performance: Build Your Career with Hype Events You know how to connect with people, stay composed under pressure, and create great customer experiences. Now, put those skills toward a career where you can grow. At Hype Events, we create face-to-face brand experiences that help established and nationally recognized brands connect with their customers. Our Midtown Toronto team is looking for motivated individuals who enjoy working with people and want hands-on experience in customer engagement, marketing, and business development. About the Opportunity We’re hiring a Customer Engagement Representative to join our growing team. You’ll gain hands-on experience in: Customer engagement and brand representation Face-to-face marketing and promotional campaigns Customer acquisition and relationship building Team collaboration and professional development What You’ll Be Doing Representing established brands in customer-facing environments Creating positive and memorable customer experiences Engaging directly with customers and understanding their needs Supporting promotional and marketing campaigns Working alongside a collaborative, competitive team Participating in cross-training and ongoing professional development Building skills that can lead to future leadership opportunities What We’re Looking For Customer service, hospitality, retail, or sales experience is an asset — but not required Strong communication and interpersonal skills A positive, team-oriented attitude Competitive, motivated, and growth-minded individuals Someone who enjoys working with people and learning new skills Full-time availability What You’ll Receive Paid, hands-on training Performance-based bonuses Cross-training across customer engagement, marketing, and leadership A supportive, team-focused work environment Clear opportunities for internal growth and advancement Opportunities to travel and gain experience outside of Toronto Monday–Friday schedule Hype Events is an Equal Opportunity Employer. This is a full-time T4 position based in Toronto, ON. If you’re ready to take your customer service experience and turn it into something bigger, Hype Events wants to hear from you. Apply today and take the next step in your career.

What you’ll do

Represent established brands in customer-facing settings, engage with customers to understand their needs, and create positive experiences. Support promotional campaigns, collaborate with the team, and participate in cross-training and professional development.

Requirements

Customer service, hospitality, retail, or sales experience is an asset but is not required. Applicants should have strong communication and interpersonal skills, a positive and motivated team-oriented attitude, an interest in learning, and full-time availability.

Benefits

• Paid Training
• Performance-Based Bonuses
• Cross-Training
• Professional Development
• Internal Growth And Advancement Opportunities
• Travel Opportunities

Listed skills

• Customer service · Preferred
• Relationship Building · Preferred
• Communication · Preferred
• interpersonal skills · Preferred
• Team Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Engagement
• Customer Service
• Brand Representation
• Face-To-Face Marketing
• Promotional Campaigns
• Customer Acquisition
• Relationship Building
• Communication
• Interpersonal Skills
• Team Collaboration
• Customer Needs Assessment
• Professional Development

Job areas

• Customer Service & Support
• Marketing
• Sales
• Hospitality

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