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Hyper-Reach

Verified Job Source

Saint-Laurent, Quebec

Public Safety
1–10 people

About

Founded in 1995 as a one-person tech firm, Hyper-Reach has grown into a trusted provider of emergency communication solutions. Today, we’re part of Valsoft Corporation’s global portfolio—valued at over $500 million and spanning 100+ software companies across diverse industries. At Hyper-Reach, we focus on two key markets, with mass notification at the core of our mission: 1. Emergency Notification Solutions Hyper-Reach is a proven leader in mass and emergency alert systems for public safety agencies, government organizations, and enterprise clients across North America. Our platform delivers rapid, reliable communication when it’s needed most—helping protect lives and keep communities informed. 2. Human Resources Communication Through our partnership with UKG, we also support internal workforce communication. Our telephony solutions enhance HR operations by streamlining employee outreach and improving organizational efficiency. Our mission is to help our customers achieve their goals with reliable, secure and customer-focused solutions. Every day, we’re driven by innovation and a commitment to delivering real value and lasting success for the people we serve. We believe our people are the heart of our success. Hyper-Reach is committed to being an equal-opportunity employer, creating opportunities for everyone to thrive.

Open positions

Customer Success Manager (Fully Remote)

Remote · Canada

Manage a portfolio of public safety customer accounts from end-to-end, focusing on renewals and account health. Collaborate with Support, Product, and Sales teams to resolve customer pain points and refine the customer success playbook.