Service Coordinator & Receiver

Job summary

The Service Coordinator & Receiver manages inventory, processes customer orders, and coordinates service calls and deliveries for medical equipment. They are responsible for maintaining accurate records, preparing quotes, and assisting with the physical loading and unloading of mobility equipment.

Job details

The Harding commitment is to help one client at a time, delivering independence to our customers through providing innovative and custom healthcare solutions. We are just as committed to our team, with a learning culture and work environment that empowers you to continually grow and develop in your career. The meaningful work we do is life-changing for our clients; join our team and make a difference, every day! The Opportunity: Harding Medical is searching for a Service Coordinator & Receiver to join our Charlottetown PEI team . If you are organized and have a positive attitude, you are our ideal candidate! Join the Harding team and directly make a difference for people with physical difficulties so that can conquer the challenges of everyday life. Leave every workday with the feeling of completing rewarding and meaningful work with a positive impact. What You Will Do: Receive all inventory, verify quantities, and process appropriate documentation Fill and ship customer orders via transport / courier service Processing of customer orders Maintain accurate and detailed records of inventory Assist staff and truck drivers with loading and unloading shipments Assist with inventory counts Cleaning of rental and assessment equipment Inventory and warehouse organization / cleanliness Load and unload mobility equipment Perform offsite deliveries as required Handle service requests via phone, email, and fax for medical equipment repairs. Generate work orders (WO) in the computer system. Prepare quotes for funding approvals, generate invoices, and scan and store documents in the appropriate locations within the computer system for funding approvals. Schedule appointments with clients for service and deliveries. Coordinate and schedule technicians for service calls and deliveries. Order repair parts for the service department. Monitor and follow up on quote approvals and parts orders as necessary. Adhere to existing procedures and policies. What We Offer You: Wage: $19.00 - $24.00 per hour Comprehensive health and dental benefits RRSP contribution matching Professional development and training opportunities What You Need to Succeed: Grade 12 or equivalent Scheduling and shipping and receiving experience are considered assets Microsoft Office, computer and administrative experience are required Self-motivated, well organized and able to communicate effectively with others Forklift not required, but pallet jack and ability to lift 50lbs is required. Ability to lift 75lbs+ assisted is also required. Must be able to stand, kneel, bend and perform physical requirements of the job Adaptability, versatility, and a positive attitude as a team player If you are interested in joining our winning team and have what it takes to be successful in a dynamic industry, we want to hear from you!Harding Medical is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume. Harding Medical is a division of IMP Group Limited.

What you’ll do

The Service Coordinator & Receiver manages inventory, processes customer orders, and coordinates service calls and deliveries for medical equipment. They are responsible for maintaining accurate records, preparing quotes, and assisting with the physical loading and unloading of mobility equipment.

Requirements

Candidates must have a Grade 12 education or equivalent and possess experience in scheduling and shipping/receiving. Proficiency in Microsoft Office and the physical ability to lift up to 50lbs are required for this role.

Benefits

• Health benefits
• Dental benefits
• RRSP contribution matching
• Professional development
• Training opportunities

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• Warehouse operations · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Inventory management · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Scheduling
• Shipping and receiving
• Inventory management
• Microsoft Office
• Administrative support
• Customer service
• Data entry
• Equipment maintenance
• Communication
• Organization
• Lifting
• Warehouse operations
• Employment Equity
• Pallet Jacks
• Shipping And Receiving
• Lifting Ability
• Positivity
• Administrative Functions
• Self-Motivation
• Adaptability
• Cleanliness
• Forklift Truck
• Warehousing
• Innovation
• Invoicing
• Loading And Unloading

Job areas

• Logistics
• Customer Service & Support
• Healthcare
• Administrative
• Trades
• Service Coordinator
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

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