IF

iA Financial Group (Industrial Alliance)

Verified Job Source

iA Financial Group is a leading Canadian insurance and wealth management company, established in 1892, with operations extending into the United States.

Québec, Québec

Financial Services
5,001+ people

About

iA Financial Group is one of the largest insurance and wealth management groups in Canada, with operations in the United States. Founded in 1892, it is an important Canadian public company and is listed on the Toronto Stock Exchange under the ticker symbols IAG (common shares) and IAF (preferred shares).

Open positions

Représentant(e) Service à la clientèle

Hybrid · Québec

Provide high-quality customer support via phone and email regarding group annuities and financial savings plans. Analyze complex situations to provide tailored solutions and collaborate with team members to ensure a consistent client experience.

Analyste, Produits structurés

Hybrid · Montréal

The analyst is responsible for reviewing structured note documentation and transactional documents to ensure accuracy, consistency, and compliance with internal standards. They also coordinate the transaction pipeline and maintain internal databases and tracking tools.

Adjoint(e) bilingue aux réclamations

On-site · Vancouver

Act as the primary point of contact for claims inquiries and provide administrative support to claims analysts. Responsibilities include validating new claims, opening files, and coordinating with external providers and stakeholders.

Representative, Customer Service - Group Savings and Retirement

Hybrid · Montréal

Deliver high-quality customer service through phone and email interactions while guiding clients toward appropriate financial solutions. Analyze complex situations and collaborate with team members to ensure a consistent and positive client experience.

Adjoint(e) de direction

Hybrid · Québec

Provide high-level administrative support to the Vice President of Distribution and the leadership team, including agenda and travel management. Handle financial tasks such as expense reports, invoice payments, and budget monitoring for general expenses.

Directeur(trice) adjoint(e), Livraison de solutions TI - Réclamation

Hybrid · Québec

Lead a multidisciplinary IT team to deliver reliable solutions for pricing and claims systems while driving operational performance. Focus on implementing DevOps practices, AI integration, and continuous improvement using DORA metrics and Lean/SAFe methodologies.

Gestonnaire de cas

Hybrid · Montréal

Manage short and long-term disability files to ensure optimal outcomes for insured clients. Evaluate settlement requests, analyze documentation, and provide high-quality customer support throughout the process.

Étudiant(e) - Administrateur(trice) de régime

Hybrid · Toronto

The role involves analyzing and processing requests related to savings and retirement plans, ensuring file compliance, and performing data entry. Key tasks include following up with clients for missing information and handling simple financial transactions.

Associate Structured Products

On-site · Montréal

The role involves working with structured products within the finance and sales functions. The candidate will support the development and sale of financial instruments.

Analyste sécurité – Transformation CTEM

Hybrid · Québec

The role involves leading the implementation and evolution of the Cyber Threat Exposure Management (CTEM) program to reduce cyber risk. Key duties include coordinating stakeholders, defining the transformation roadmap, and measuring the effectiveness of risk reduction initiatives.

Student - Plan Administrator

Hybrid · Toronto

The student will analyze and process requests related to savings and retirement plans, including preparing files and performing administrative tasks. They will also be responsible for entering client information into the system and processing simple financial transactions.

Client Relationship Manager - Group Savings and Retirement

Hybrid · Montréal

The Client Relationship Manager will act as the primary contact for plan sponsors, managing relationships and delivering a distinctive client experience. They will also provide product training, facilitate client meetings, and collaborate with internal teams to support plan member engagement and service strategies.

Manager, IT Solutions Delivery - Claims

Hybrid · Montréal

You will lead a multidisciplinary team to ensure optimal IT delivery performance and drive the adoption of DevOps practices within the Pricing & Claims ecosystem. Additionally, you will be responsible for planning workloads, monitoring performance indicators, and contributing to system modernization initiatives.

Security Analyst – CTEM Transformation

Hybrid · Montréal

The Security Analyst will act as the subject matter expert for CTEM transformation initiatives, coordinating strategy, governance, and operational cycles. They will engage stakeholders across security and business units to ensure measurable risk reduction and effective communication of the transformation roadmap.

Bilingual Creditor Claim Assistant

On-site · Vancouver

The Claims Assistant serves as the primary point of contact for stakeholders, managing inquiries, complaints, and documentation for new and existing claims. They also provide administrative support to Claims Analysts by coordinating third-party services and ensuring all claim files are complete and accurate.

Associate Structured Products Requisition

Hybrid · Toronto

The Associate will review structured notes documentation and transaction materials to ensure accuracy, completeness, and alignment with approved product terms. They will also coordinate transaction workflows, maintain data integrity in internal databases, and support internal stakeholders and advisors.

Executive Assistant

Hybrid · Québec

The Executive Assistant will manage calendars, travel arrangements, and expense reports for the Vice President and leadership team. They will also perform administrative tasks such as drafting correspondence, preparing presentations, and coordinating departmental meetings.

Case Manager

Hybrid · Montréal

Manage short-term and long-term disability claims by assessing documentation and ensuring all required follow-ups are completed. Support claimants throughout the process while collaborating with stakeholders to achieve the best possible outcomes.

Agent(e) soutien aux agences (Shawinigan)

On-site · Shawinigan

Provide comprehensive administrative and operational support to clients, the sales force, and agency management. Responsibilities include welcoming clients, managing schedules, and coordinating the integration and departure of advisors.

Conseiller(ère) principal(e), gestion des risques

Hybrid · Québec

The role involves integrating risk management frameworks and tools within the Insurance, Savings, and Individual Retirement sector to align risk-taking with business priorities. Key duties include identifying and mitigating risks, developing monitoring mechanisms, and providing strategic recommendations to governance bodies.