IA

International Air Transport Association (IATA)

Verified Job Source

Flying is the Business of Freedom #FlySafe #WeAreAviation

Geneva, Le Grand-Saconnex

Airlines and Aviation
1,001–5,000 people

About

IATA is an international trade organization, created over 80 years ago by a group of airlines. IATA (International Air Transport Association) represents some 360 airlines comprising over 80% of global air traffic. The organization also represents, leads and serves the airline industry in general. IATA's Director General is Willie Walsh.

Open positions

Analyst, Industry e-Invoicing

Hybrid · Montréal

The analyst will manage and resolve business and technical matters related to the Simplified Invoicing and Settlement (SIS) application. Responsibilities include providing L3 customer support, monitoring system performance, and performing user-acceptance testing for new enhancements.

Customer Service Specialist

Hybrid · Montréal

The specialist will manage high-volume customer queries, complaints, and debt collections via phone, chat, and email. They are also responsible for escalating complex issues to internal departments and participating in customer service projects.

Customer Service Specialist

Hybrid · Montréal

The specialist will deliver high-level customer service to airlines, travel agents, and third parties by managing queries, complaints, and debt collections. They are also responsible for supporting the 24/7 emergency structure and collaborating with internal teams to improve service quality.

Assistant Manager, Data Quality & Analytics

Hybrid · Montréal

The Assistant Manager will support the Turbulence Aware NextGen platform migration by managing data quality governance, migration readiness, and acceptance testing. They will also apply data science techniques to monitor data reliability and validate new analytics features.

Product Manager Safety and Dangerous Goods Operations

Hybrid · Montréal

The Product Manager will drive revenue growth and lead the development of new digital solutions for the Safety and Dangerous Goods portfolio. They are responsible for managing the product lifecycle, executing strategic business plans, and fostering strong client relationships.

Senior Manager, Fuel Efficiency Solutions

Hybrid · Montréal

Drive the commercial strategy and business development for the IATA Fuel Efficiency Program, focusing on go-to-market execution. Oversee the end-to-end delivery of fuel-efficiency consulting engagements and manage financial projections and budgets.

Senior Manager Ground Operations Standards and Transformation

Hybrid · Montréal

The Senior Manager will lead the evolution, global adoption, and digital transformation of ground operations standards like IGOM and AHM. They are responsible for establishing governance, analytics, and systematic frameworks to ensure operational excellence and standardization across the industry.

Senior Manager Business Systems Schedule Data

Hybrid · Montréal

The Senior Manager is responsible for ensuring the reliability, accuracy, and end-to-end performance of schedule data systems and processing operations. They will lead solution enhancements, manage vendor relationships, and collaborate with cross-functional teams to meet business requirements.

Intern, Corporate Taxation

Hybrid · Montréal

The intern will support the Corporate Taxation department with monthly tax compliance filings, reporting, and analytics. They will also assist with tax systems maintenance, tax research, and providing documentation support to internal stakeholders.

Senior Product Specialist BIS

Hybrid · Montréal

The specialist will support day-to-day administrative operations and data delivery for the Business Intelligence Services team. Responsibilities include managing contract implementation, providing multi-level customer support, and participating in product enhancement and quality assurance activities.

Intern Aviation Information Security

Hybrid · Montréal

The intern will support aviation cybersecurity initiatives by conducting research on threats and regulations while assisting in the development of guidance materials and policy documents. They will also help coordinate industry meetings, maintain knowledge repositories, and support various team initiatives.

Senior Manager, Corporate Finance (Technical Accounting & Business Advisory)

Hybrid · Montréal

Provide technical accounting expertise and business advisory to support complex transactions, strategic initiatives, and commercial decision-making. Partner with business leaders to translate IFRS requirements into practical solutions while ensuring financial integrity and reporting excellence.

Assistant Manager, Marketing

Hybrid

Employment Type: Permanent Contract Duration: Why you will love working here At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive. • Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives. • With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry. • Diversity, equity, and…

Senior Manager Technical Operations and Supply Chain

Hybrid

Employment Type: Permanent Contract Duration: Why you will love working here At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive. • Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives. • With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry. • Diversity, equity, and…

Product Manager Management and Sustainability Training

Hybrid · Montréal

The role involves owning and driving the training products portfolio for People Skills, General Management, and Environmental Sustainability. Responsibilities include executing strategic business plans, developing new training products, and managing faculty and budgets to meet financial targets.

Senior Manager Corporate Finance & Accounting Advisory

Hybrid

Employment Type: Permanent Contract Duration: Why you will love working here At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive. • Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives. • With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry. • Diversity, equity, and…