Leading manufacturer of hydronic heating solutions in North America since 1995.
Burnaby, British Columbia
IBC produces a full range of hydronic heating solutions for both residential and commercial use across North America. Headquartered in Burnaby, BC, Canada, our company is a leader in innovation in the heating industry. As a proud member of the Rheem Manufacturing Company’s family of brands, we are committed to bringing reliable comfort into people’s lives while working towards a more sustainable future. At IBC, we are dedicated to creating lasting, positive change in people and the environment. We strive to be leaders in the world of energy efficient water heating and be the solution of choice for our customers. Our team is passionate, inclusive, and respectful, and strive everyday to embody our core values. Accountability, integrity, quality of work and interactions, openness, and teamwork define who we are at IBC, and we attribute our success to the strength of these values.
Hybrid · Burnaby
Provide technical assistance to commercial and residential customers and contractors, diagnosing and resolving post-sale installation, service, repair, and product issues by phone and email. Manage support tickets through resolution, including warranty interpretation, returns or replacements, CRM documentation, inventory assessment, and preparation of troubleshooting guides and process documents.
