Director, Account Executives - Alberta

Company Description ICBA | Independent Contractors and Businesses Association is a fully integrated business in both BC and Alberta, that combines public policy advocacy, workforce development, group benefits, wellness programs, and member services to support employers and their teams across Canada. With more than 6,000 members and clients, ICBA is one of the largest business associations in Canada. More than 320,000 Canadians are supported by an ICBA employee benefit plan, while members also gain access to apprenticeship sponsorship, training programs, labour relations resources, mental wellness initiatives, HR tools, and industry advocacy. ICBA’s third party administration platform provides its clients with traditional group health plans and offers access to the largest hour bank plans in Canada. The platform is powered by proprietary technology, including Bridge IT Systems which provides digital enrolment, benefit administration, reporting, payroll integration, and self-service capabilities. By bringing these services together under a single operating model, ICBA helps organizations reduce administrative burden, strengthen their workforce, improve employee experience, and support long-term business growth. Role Description The Director, Account Executives, Alberta is a full-time, on-site role based in our Calgary Office, with a focus on leading and supporting account executive teams serving Alberta. This role oversees day-to-day account management activities, ensuring that member and client needs are met through effective delivery of benefits, services, and programs. The Director provides strategic sales leadership, setting targets, tracking performance, and guiding account executives in business development and client retention. Key Responsibilities working with the Account Executives to: Manage and retain an assigned portfolio of group insurance and employee benefits clients. Serve as the primary relationship manager and trusted advisor for clients. Manage new business through internal membership referrals, networking, and strategic partnerships. Conduct benefits plan reviews and recommend design enhancements to improve value and cost management. Lead annual renewal and marketing processes with insurance carriers. Present proposals, benchmarking reports, utilization analyses, and strategic recommendations to clients. Coordinate with underwriting, claims, and client service teams to ensure seamless plan administration. Support implementation and onboarding of new clients. Identify opportunities for cross-selling and upselling additional insurance, retirement, and wellness solutions. Maintain expertise in industry trends, legislation, carrier products, and regulatory requirements. Mentor account executives, account managers, and client service staff. Participate in client meetings, industry events, and business development initiatives. Qualifications Active LLQP (Life License Qualification Program) required. CEBS, GBA, or related industry designations considered an asset. 10+ years of experience in group benefits, insurance consulting, brokerage, or account management. Proven success in client retention and business development. Strong understanding of: Group health and dental plans Disability programs (STD/LTD) Life and AD&D insurance Retirement and savings plans Funding arrangements and pooling structures Excellent presentation, negotiation, and relationship-management skills. Strong analytical and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. Reporting to the Senior Vice President, ICBA A great culture and work experience with: Competitive salary and performance-based bonuses. Comprehensive benefits package, including health, dental, and life insurance, as well as a matching RRSP. Work from work policy, connecting daily with the dynamic platform and team. Opportunities for professional development and career advancement. Supportive team environment that values collaboration, innovation, and excellence. A chance to work with a diverse clientele and make a positive impact on their businesses and employees' lives.

Lead and support account executive teams in Alberta to manage group insurance and employee benefits portfolios. Provide strategic sales leadership to drive business development, client retention, and the delivery of member services.

Requires an active LLQP license and over 10 years of experience in group benefits, insurance consulting, or brokerage. Must possess strong expertise in health, dental, disability, and retirement plans along with proven leadership skills.

• Competitive Salary • Performance-based Bonuses • Health Insurance • Dental Insurance • Life Insurance • Matching RRSP • Professional Development • Career Advancement

Identified from the job description. Confirm important requirements above.

• Account Management
• Business Development
• Client Retention
• Group Benefits Consulting
• Strategic Sales Leadership
• Relationship Management
• Insurance Underwriting
• Negotiation
• Analytical Problem Solving
• Presentation Skills
• Cross-selling
• Upselling
• Mentoring
• Plan Design Enhancement
• Regulatory Compliance
• Benchmarking

• Management & Leadership
• Sales
• Finance & Accounting
• Consulting
• Construction

Minimum education

Professional degree

Minimum experience

10+ years

Apply by

Aug 29, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Director

Application method

Direct apply is available