Sr. Site Management Assoociate

Job summary

The Senior Site Management Associate oversees site management activities and ensures the smooth operation of clinical trials at the site level. They provide administrative support, manage documentation, and coordinate internal and external meetings to facilitate investigator engagement.

Job details

Sr. Site Management Associate (French Speaking) At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise. As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide. As a Senior Site Management Associate at ICON, you will oversee site management activities, ensuring the smooth operation of clinical trials at the site level. What You Will Do: Demonstrate proficiency in various Microsoft applications (e.g., Word, Excel, PowerPoint, SharePoint, Lists, Forms, etc.) Coordinate and schedule internal and external meetings Provide administrative support for clinical trials/to Investigator Engagement (e.g., data entry, troubleshooting, etc.) Support retention-related activities by liaising with sites to address high-risk participants Administrative support for clinical trials as required – (eg: filing, collection of signatures, invoice reconciliation) Document Management – (eg: scan, fax, upload, eTMF maintenance activities) In-house administrative support for Site CDCs (eg: CDA creation/follow-up) Support Investigator Engagement business systems and process as required Internal and External meeting support As applicable, SIP Support for Investigator Engagement: Support retention-related activities including calls with Medical/National Leaders or for Enrollment Support​ Data entry of Vault Clinical Enrollment Metrics ​ Collate reports/key information in preparation for site discussions/visits​ Troubleshoot platform issues related to DCT/referral capabilities (e.g., Florence, StudyTeam, etc.)​ Submit PO increases & support external customer interactions​ Tracking Diversity to help us make informed decisions for pivoting where needed & Community Outreach Requests Coordination ​ Coordinate IE Site Visit Requests across Therapeutic Areas Your Profile: Bachelor’s degree with at least 2 years of experience in clinical research Knowledge of Good Documentation Practices Excellent computer skills with experience in a variety of software packages Fluency in English both written and oral. High level of attention to detail Strong self-management, communication and organizational skills Experience working with clinical sites and patient recruitment support preferred Excellent problem solving skills Ability to work in a virtual team and across cultures Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: Competitive base salary and performance related incentives Health and wellbeing programmes including medical, dental, and vision coverage where applicable Retirement and pension plans Life assurance and disability coverage Employee assistance programmes and wellbeing resources Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Are you a current ICON Employee? Please click here to apply

What you’ll do

The Senior Site Management Associate oversees site management activities and ensures the smooth operation of clinical trials at the site level. They provide administrative support, manage documentation, and coordinate internal and external meetings to facilitate investigator engagement.

Requirements

Candidates must hold a bachelor's degree and possess at least 2 years of experience in clinical research. Proficiency in Microsoft applications, strong organizational skills, and fluency in English are required for this role.

Benefits

• Competitive base salary
• Performance related incentives
• Medical coverage
• Dental coverage
• Vision coverage
• Retirement plans
• Pension plans
• Life assurance
• Disability coverage
• Employee assistance programmes
• Wellbeing resources
• Learning and development opportunities

Listed skills

• Data entry · Preferred
• Administrative Support · Preferred
• Microsoft Office · Preferred
• Communication · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clinical research
• Site management
• Data entry
• Clinical trials
• Administrative support
• Document management
• Good documentation practices
• Microsoft Office
• Communication
• Problem solving
• Organizational skills
• Patient recruitment
• Virtual team collaboration
• Attention to detail
• Community Outreach
• Invoice Reconciliation
• Document Management
• Good Documentation Practices
• Administrative Support
• Organizational Skills
• Microsoft Excel
• Management
• Business Systems
• Clinical Research
• Clinical Trials
• Computer Literacy
• Data Entry
• English Language
• French Language
• Virtual Teams
• Problem Solving
• Session Initiation Protocols
• Microsoft PowerPoint
• Microsoft SharePoint
• Troubleshooting (Problem Solving)
• Coordinating
• Filing
• Detail Oriented

Job areas

• Healthcare
• Science & Research
• Administrative
• Site Management Associate
• Clinical Research Associate
• Biologists, Botanists, Zoologists and Related Professionals
• Clinical Research Coordinators
• Natural Sciences Managers

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