Workday Integration Manager

Job summary

The Workday Integration Manager will oversee the strategy, implementation, and optimization of HR technology solutions while providing leadership to the functional HRIS team. They are responsible for managing Workday operations, governance, supplier contracts, and ensuring alignment with global design standards.

Job details

HR Technology Lead - Office with Flex in Dublin, or remote in the UK ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. As a Workday Integration Manager at ICON, you will oversee the strategy, implementation, and optimization of HR technology solutions to support our organizational goals and enhance the employee experience. What You Will Do: You will manage day-to-day human resources activities, supporting your team to deliver quality outcomes. Workday HRIS Operations & Governance Act as escalation point for complex Workday L2/L3 cases across HCM, Recruiting, Compensation, Absence and Integrations Manage direct escalations from Tier 1 analysts and HR/TA stakeholders on urgent or sensitive cases Provide decisioning and risk management for high-impact issues affecting hiring, pay or executive populations Oversee HRIS backlog prioritisation and recurring refinement forums Ensure documentation and governance controls are in place Functional Team Leadership & Configuration Direction Provide day-to-day leadership and support to the functional HRIS team across HCM, Recruiting, Compensation and Absence Act as first point of contact for complex functional or technical queries where analysts require confirmation or direction Support the team in assessing requirements, options and impacts before configuration changes are made Guide next steps on configuration for Change Requests (CRs) and project work, including tenant strategy (sandbox vs preview vs production) Help shape and validate configuration approaches to ensure they align to global design, governance standards and downstream impacts Remove blockers by advising on sequencing, dependencies, testing approach and stakeholder alignment Supplier, Contract & SOW Management Coordinate SOW preparation, internal approvals and VP signature routing via DocuSign Liaise with Procurement and Legal to ensure commercial and contractual compliance Maintain oversight of active AMS and project SOWs Release Management release impact assessment change gating/evidence deployment coordination post-release stabilization Annual Process Governance & Traceability Responsible for BAU delivery (e.g. performance review, compensation cycles and benefit enrollment events) Workday security/data reviews & access governance Working with cross functional teams to ensure all security related requirements are fully analysed and appropriate checks and balances applied. Facilitating weekly team and quarterly SLT governance forums. Your Profile: You will have solid human resources experience, with the ability to manage competing priorities and develop your team. Required qualifications and experience: Bachelor's degree in information systems, human resources, business administration, or a related field, or equivalent experience. Extensive experience in HR technology management, including implementation and oversight of major HR platforms e.g., Workday, SAP, Oracle. Strong strategic thinking skills with a proven ability to align technology with business goals. Excellent communication and leadership abilities, with experience managing teams and cross-functional projects. A commitment to continuous improvement, innovation, and delivering a high-quality employee experience through technology. Willingness to travel as required (approximately 5%) #LI-MK2 #LI-Hybrid Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: Competitive base salary and performance related incentives Health and wellbeing programmes including medical, dental, and vision coverage where applicable Retirement and pension plans Life assurance and disability coverage Employee assistance programmes and wellbeing resources Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Are you a current ICON Employee? Please click here to apply

What you’ll do

The Workday Integration Manager will oversee the strategy, implementation, and optimization of HR technology solutions while providing leadership to the functional HRIS team. They are responsible for managing Workday operations, governance, supplier contracts, and ensuring alignment with global design standards.

Requirements

Candidates must have a bachelor's degree in a relevant field and extensive experience in HR technology management, specifically with platforms like Workday. Strong strategic thinking, leadership abilities, and experience managing cross-functional projects are essential for this role.

Benefits

• Competitive base salary • Performance related incentives • Medical coverage • Dental coverage • Vision coverage • Retirement plans • Pension plans • Life assurance • Disability coverage • Employee assistance programmes • Wellbeing resources • Learning and development opportunities

Listed skills

• Change Management · Preferred
• Leadership · Preferred
• Project management · Preferred
• Workday · Preferred
• Process Improvement · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Workday
• HRIS
• HCM
• Recruiting
• Compensation
• Absence management
• Integration management
• Governance
• Strategic thinking
• Leadership
• Project management
• Stakeholder management
• Change management
• Vendor management
• Data security
• Process improvement
• DocuSign (Software)
• Workday (Software)
• Benefits Enrollment Processes
• Technology Solutions
• Business Administration
• Management
• Strategic Planning
• Change Requests
• Clinical Research
• Communication
• Procurement
• Information Systems
• Continuous Improvement Process
• Human Resources Information System (HRIS)
• Employee Assistance Programs
• Impact Assessment
• Innovation
• Risk Management
• Operations
• Performance Review
• Release Management
• SAP Applications
• Strategic Thinking
• Team Leadership
• Technical Management
• Coordinating
• Advising

Job areas

• Human Resources
• Technology
• Management & Leadership
• Healthcare
• Workday Integration Analyst
• HRIS Analyst / Specialist
• Personnel and Careers Professionals
• Human Resources Specialists