Bilingual Senior Site Management Associate (French-speaking)

Job summary

Oversee and provide administrative support for clinical trial site activities, including document management, data entry, meeting coordination, and investigator engagement. Support participant retention and enrollment, troubleshoot clinical trial platforms, prepare site reports, and coordinate site visit requests.

Job details

Sr. Site Management Associate (French Speaking) At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise. As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide. As a Senior Site Management Associate at ICON, you will oversee site management activities, ensuring the smooth operation of clinical trials at the site level. What You Will Do: Demonstrate proficiency in various Microsoft applications (e.g., Word, Excel, PowerPoint, SharePoint, Lists, Forms, etc.) Coordinate and schedule internal and external meetings Provide administrative support for clinical trials/to Investigator Engagement (e.g., data entry, troubleshooting, etc.) Support retention-related activities by liaising with sites to address high-risk participants Administrative support for clinical trials as required – (eg: filing, collection of signatures, invoice reconciliation) Document Management – (eg: scan, fax, upload, eTMF maintenance activities) In-house administrative support for Site CDCs (eg: CDA creation/follow-up) Support Investigator Engagement business systems and process as required Internal and External meeting support As applicable, SIP Support for Investigator Engagement: Support retention-related activities including calls with Medical/National Leaders or for Enrollment Support Data entry of Vault Clinical Enrollment Metrics Collate reports/key information in preparation for site discussions/visits Troubleshoot platform issues related to DCT/referral capabilities (e.g., Florence, StudyTeam, etc.) Submit PO increases & support external customer interactions Tracking Diversity to help us make informed decisions for pivoting where needed & Community Outreach Requests Coordination Coordinate IE Site Visit Requests across Therapeutic Areas Your Profile: Bachelor’s degree with at least 2 years of experience in clinical research Knowledge of Good Documentation Practices Excellent computer skills with experience in a variety of software packages Fluency in English both written and oral. High level of attention to detail Strong self-management, communication and organizational skills Experience working with clinical sites and patient recruitment support preferred Excellent problem solving skills Ability to work in a virtual team and across cultures Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: Competitive base salary and performance related incentives Health and wellbeing programmes including medical, dental, and vision coverage where applicable Retirement and pension plans Life assurance and disability coverage Employee assistance programmes and wellbeing resources Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Are you a current ICON Employee? Please click here to apply

What you’ll do

Oversee and provide administrative support for clinical trial site activities, including document management, data entry, meeting coordination, and investigator engagement. Support participant retention and enrollment, troubleshoot clinical trial platforms, prepare site reports, and coordinate site visit requests.

Requirements

Requires a bachelor’s degree and at least two years of clinical research experience, along with knowledge of Good Documentation Practices and strong computer skills. Candidates should have excellent attention to detail, communication, organization, self-management, and problem-solving skills; experience with clinical sites and patient recruitment is preferred.

Benefits

• Competitive Base Salary
• Performance-Related Incentives
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Retirement and Pension Plans
• Life Assurance
• Disability Coverage
• Employee Assistance Programs
• Wellbeing Resources
• Learning and Development Opportunities

Listed skills

• Data entry · Preferred
• Problem solving · Preferred
• Communication · Preferred
• Organization · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clinical Site Management
• Clinical Research
• Good Documentation Practices
• Microsoft Office Applications
• Document Management
• Data Entry
• Meeting Coordination
• Patient Retention Support
• Patient Recruitment Support
• Investigator Engagement
• Clinical Trial Administration
• Problem Solving
• Communication
• Organization
• Attention to Detail
• French Fluency

Job areas

• Healthcare
• Science & Research
• Administrative

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