Team Leader (Operations Supervisor)

About Us: ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France in 2001. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning! As we aim to accelerate growth in Canada, we are actively seeking a Warehouse Team Leader to support our growth at our new Halifax, NS location. About the Role We are seeking a results-driven Warehouse Team Leader to oversee daily operations within a fast-paced 3PL distribution environment. The ideal candidate brings prior experience working at Amazon, with a strong understanding of high-performance warehouse standards, lean processes, and productivity metrics. As a frontline leader, you will supervise associates, drive operational excellence, and ensure safety, quality, and service targets are consistently met. Key Responsibilities Operations & Team Leadership Supervise and lead a team of warehouse associates (e.g., picking, packing, shipping, receiving) Assign daily tasks and monitor workflow to meet productivity and service level agreements (SLAs) Drive performance through coaching, feedback, and accountability Lead daily shift huddles and communicate key operational updates Performance & Productivity Management Track and manage KPIs such as: Units per hour (UPH) Order accuracy On-time shipping Labour efficiency Implement continuous improvement initiatives using Lean and Amazon-style best practices Identify bottlenecks and optimize processes to improve throughput Health & Safety Compliance Enforce compliance with the Ontario Occupational Health and Safety Act (OHSA) Promote a strong safety culture on the warehouse floor Conduct safety audits, incident reporting, and corrective actions Ensure proper use of equipment and PPE Employee Engagement & Relations Foster a positive, inclusive, and high-performance team environment Address employee concerns and resolve conflicts promptly Support attendance management and progressive discipline in line with company policy and Ontario regulations Recognize and reward strong performance Training & Development Train new hires on warehouse processes, systems, and safety standards Cross-train associates to ensure operational flexibility Mentor team members for career growth and advancement Warehouse Systems & Technology Utilize Warehouse Management Systems (WMS), RF scanners, and reporting tools Leverage experience with Amazon systems/processes (e.g., rate tracking, workflows, standard work) Ensure accurate inventory handling and system updates Qualifications Education & Experience High school diploma required; post-secondary education is an asset Mandatory: Previous experience working at Amazon (warehouse or fulfillment center) 2–5 years of experience in warehouse operations, logistics, or distribution 1–3 years of leadership or supervisory experience Skills & Knowledge Strong understanding of high-volume, fast-paced warehouse environments Proven ability to manage productivity metrics and KPIs Familiarity with Lean principles and continuous improvement Knowledge of Ontario health & safety regulations Experience with WMS systems and RF technology Strong leadership, communication, and problem-solving skills Working Conditions On-site role within a warehouse environment Requires standing, walking, and occasional lifting Require flexible scheduling, including evenings, weekends, or peak seasons Exposure to varying temperatures depending on warehouse conditions Key Competencies Results-driven and performance-oriented mindset Strong leadership and team development skills Ability to thrive under pressure in a high-volume operation Adaptability and continuous improvement focus Attention to detail and operational discipline What We Offer Competitive salary and performance incentives Comprehensive benefits package Career growth opportunities within a growing 3PL organization Fast-paced, dynamic warehouse environment Compensation: $26-28/hour Overtime eligible Health Benefits: effective as of hire date Retirement Plan: effective as of hire date

Supervise warehouse associates and manage daily operations to meet productivity and service level agreements. Track KPIs, implement Lean continuous improvement initiatives, and ensure strict adherence to health and safety regulations.

Requires a high school diploma and mandatory previous experience working at Amazon. Candidates must have 2-5 years of warehouse operations experience and 1-3 years in a leadership or supervisory role.

• Performance incentives • Health benefits • Retirement plan • Career growth opportunities

• Problem solvingPreferred
• Warehouse operationsPreferred

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Warehouse Operations
• KPI Management
• Lean Processes
• WMS
• RF Scanning
• Performance Coaching
• Health & Safety Compliance
• Inventory Handling
• Problem Solving
• Continuous Improvement
• Employee Engagement
• Workflow Optimization
• Training & Development
• Productivity Tracking
• Conflict Resolution

• Logistics
• Management & Leadership
• Transportation
• Manufacturing
• Security & Safety

Minimum education

High school

Minimum experience

2+ years

Apply by

Feb 12, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available