Receptionist

JOB STATEMENT: The role of the Receptionist is to provide frontline customer service and administrative support to the overall daily operational needs of IDC WIN. RESPONSIBILITIES: Reception Duties Answering and directing calls received through the main switchboard; Greeting all customers and visitors; Maintaining and controlling booking of conference rooms/facilities/kitchen; and Assisting in the handling of incoming and outgoing mail by sorting and distributing mail, maintaining mailing stations for all advisors and keeping track of mail items sent out by in-house advisors for billing purposes. Materials, Supplies, Equipment and Facilities Ensuring an adequate inventory of office supplies is available and initiating the requisition of items; Ensuring availability of carrier forms at all times by monitoring inventory on a weekly basis and initiating requisition from various carriers; Shipping supplies to advisors in the field upon request; and Reporting problems with facilities and equipment to the Vice President, Operations and coordinating repair/servicing with the landlord and/or vendors concerned. Executive Assistance Assisting management with typing of correspondence/reports; Maintaining calendar and appointment bookings for management, as required; Making travel arrangements; Assisting in the preparation of presentation and marketing materials, as required; Maintaining customer database; and Filing/photocopying/faxing. QUALIFICATIONS: Post secondary education Strong oral and written communication skills Excellent time management and organizational skills Dedicated team player with the ability to take the initiative and work independently Working knowledge of Microsoft Products Word, Excel, PowerPoint Knowledge of life insurance carriers considered an asset COMPENSATION: Commensurate with experience; $35,000 to $38,000 If you are interested in applying for this position, please forward a cover letter and resume in confidence to [email protected]. Worldsource is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, Worldsource will endeavour to provide reasonable accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to disability during the recruitment process, please notify the hiring manager upon scheduling your interview. We thank all applicants for their interest but only those selected for an interview will be contacted.

The Receptionist provides frontline customer service, manages the main switchboard, and handles administrative tasks such as mail distribution and facility maintenance. They also provide executive assistance by managing calendars, travel arrangements, and preparing marketing materials.

Candidates must have post-secondary education and strong oral and written communication skills. Proficiency in Microsoft Office products is required, and knowledge of life insurance carriers is considered an asset.

• Customer servicePreferred
• Time managementPreferred
• Microsoft WordPreferred
• Microsoft ExcelPreferred
• Data entryPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Administrative Support
• Switchboard Operation
• Time Management
• Organizational Skills
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Communication Skills
• Data Entry
• Filing
• Travel Arrangements
• Inventory Management

• Administrative
• Customer Service & Support
• Finance & Accounting

Minimum education

Master’s degree

Minimum experience

0+ years

Apply by

Sep 10, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available