Dynamics 365 ERP Techno-Functional Specialist

Job summary

The role involves bridging business stakeholders and technical teams to deliver, support, and enhance ERP solutions across various functional modules. Responsibilities include requirements gathering, process analysis, configuration validation, testing, data migration, and providing production support.

Job details

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you! Job Description Role: ERP Business Systems Analyst (Microsoft Dynamics 365 Business Central) Job Summary: The ERP Business Systems Analyst will serve as a key liaison between business stakeholders and global technical teams to deliver, support, and enhance Microsoft Dynamics 365 Business Central solutions and associated business applications across multiple functional areas. The successful candidate will be responsible for requirements gathering, business process analysis, functional design, configuration validation, testing, data migration, training, and production support. The role will also support system integrations, customizations, and administration activities in collaboration with technical teams. The successful candidate must be based in Mississauga, Ontario. Compensation: $105,000 - $120,000 CAD annually Benefits * Health Insurance (includes Virtual Health, and HCSA) * Dental Insurance * Vision Insurance * Life Insurance * Long-term Disability * Short-term Disability * RRSP Match * Paid Vacation * Floating Days * Employee Assistance Program * Employee Engagement Events * Awards and Recognition * Tuition Reimbursement * Service Awards * Employee Perks & Discounts Job Responsibilities * Gather, analyze, and document functional requirements from Finance, Procurement, Sales, Inventory, Warehouse, and Operations stakeholders. * Analyze Record-to-Report, Procure-to-Pay, Order-to-Cash, inventory management, warehouse, planning, and costing processes. * Conduct fit-gap analyses and map business requirements to standard Microsoft Dynamics 365 Business Central functionality. * Configure and validate Business Central Finance functionality, including general ledger, accounts payable, accounts receivable, fixed assets, cash and bank management, dimensions, posting groups, tax configurations, and intercompany processes. * Configure and validate Business Central Supply Chain functionality, including purchasing, sales, inventory, item tracking, warehouse management, planning, assembly or light manufacturing, and costing. * Prepare functional designs, process maps, user stories, acceptance criteria, and process improvement recommendations. * Ensure solutions align with global templates, governance standards, and applicable country-specific localization requirements. * Lead functional testing and defect resolution, supporting data migration, reconciliation, cutover, go-live, and hypercare activities. * Collaborate with technical teams to support system integrations, reporting, master data management, data quality, Microsoft Power BI, and Microsoft Power Platform solutions connected to Business Central. * Investigate production incidents, identify root causes, prioritize enhancements, and recommend process improvements and automation opportunities. * Develop user documentation, facilitate workshops, and deliver training to business stakeholders and end users. * Perform additional duties as assigned. Qualifications * Minimum 8 years of experience as an ERP Business Analyst or Functional Consultant. * Minimum 5 years of recent, hands-on experience with Microsoft Dynamics 365 Business Central. Experience exclusively with legacy Microsoft Dynamics NAV is not sufficient. * Experience as a core project team member on at least three end-to-end Microsoft Dynamics 365 Business Central implementations. * Demonstrated implementation and production support experience across both Business Central Finance and Supply Chain modules is mandatory. * Strong functional knowledge of general ledger, accounts payable, accounts receivable, fixed assets, cash management, dimensions, posting groups, taxation, budgeting, and intercompany processes. * Strong functional knowledge of purchasing, sales, inventory, item tracking, warehouse management, planning, costing, and assembly or light manufacturing. * Strong understanding of Record-to-Report, Procure-to-Pay, Order-to-Cash, inventory management, and product costing processes. * Experience supporting Business Central in multi-company, multi-currency, and international environments. French localization experience is considered an asset. * Working knowledge of Business Central integrations, APIs, OData, Microsoft Power BI, and Microsoft Power Platform. * Experience in manufacturing, distribution, building materials, or a related industrial environment preferred. * Strong stakeholder management, analytical, workshop facilitation, problem-solving, and documentation skills. * Excellent written and verbal communication skills in English. * Must be based in Mississauga, Ontario, and legally authorized to work in Canada. * Microsoft Dynamics 365 Business Central Functional Consultant certification preferred. Agile or Scrum certification is considered an asset. * Ability to travel to the United States as required. #LI-DG1 Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity. Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

What you’ll do

The role involves bridging business stakeholders and technical teams to deliver, support, and enhance ERP solutions across various functional modules. Responsibilities include requirements gathering, process analysis, configuration validation, testing, data migration, and providing production support.

Requirements

Candidates must have a minimum of 5 years of experience as an ERP Business Analyst or Functional Consultant with Dynamics 365 Business Central or F&O. Proven experience in at least two end-to-end ERP implementation projects is mandatory.

Benefits

• Health Insurance
• Virtual Health
• HCSA
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-term Disability
• Short-term Disability
• RRSP Match
• Paid Vacation
• Floating Days
• Employee Assistance Program
• Employee Engagement Events
• Awards and Recognition
• Tuition reimbursement
• Service Awards
• Employee Perks & Discounts

Listed skills

• Business analysis · Preferred
• Requirements gathering · Preferred
• Supply chain management · Preferred
• Stakeholder Management · Preferred
• Process Mapping · Preferred
• Troubleshooting · Preferred
• Training · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dynamics 365 Business Central
• Dynamics 365 F&O
• ERP Implementation
• Business Analysis
• Functional Design
• Requirements Gathering
• Supply Chain Management
• Finance Modules
• Data Migration
• Microsoft Power BI
• Microsoft Power Platform
• Stakeholder Management
• Process Mapping
• Fit-gap Analysis
• Troubleshooting
• Training
• Process Improvement
• Software Documentation
• Power BI
• Communication
• Planning
• Agile Methodology
• Templates
• Management
• Governance
• Operations
• English Language
• Problem Solving
• Accounts Payable
• Procurement
• Budgeting
• Trustworthiness
• Business Requirements
• Leadership
• Warehousing
• Data Quality
• French Language
• Scrum (Software Development)
• Finance
• Sales
• Application Programming Interface (API)
• Inventory Management
• Automation
• Functional Knowledge
• Teamwork
• Requirements Elicitation
• Supply Chain
• Defect Management
• Employee Assistance Programs
• Employee Engagement

Job areas

• Technology
• Software
• Manufacturing
• Finance & Accounting
• Consulting
• Dynamics 365 Technical Consultant
• General ERP Analyst / Consultant
• Management and Organization Analysts
• Business Intelligence Analysts
• Data Scientists

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