Account Specialist (Construction)

Job summary

The Account Specialist provides support to Account Managers and Executives by handling day-to-day tasks such as invoicing, certificate issuance, and audit reconciliation. They also maintain detailed account information in the EPIC system and assist with client requests for large and complex accounts.

Job details

What You'll Do IMA is seeking an Account Specialist to join our Construction service team! This person is responsible for day-to-day tasks within the team, including but not limited to providing support to the Account Manager & Account Executive for client requests within a book of business, primarily Middle Market and Large Market accounts. This role will require the associate to be onsite in our Denver office 3X/week. Responsibilities: Provides support to the Account Manager & Account Executive on large and complex client accounts. Responsible for tasks related to invoicing, accounting, endorsement processing, certificate issuance and audit reconciliation at the direction from Account Manager and/or Account Executive. Utilizes the Agency Management System (EPIC) to keep detailed information on accounts, including but not limited to, reviewing and processing of certificates of insurance requests, providing direction to the Construction Accounting invoicing team, policy processing, and any client specific instructions for customized auto ID cards, billing requests, financing of premiums, etc. Resolving premium discrepancy issues, and audits on expired and/or non-renewed policies. Ability to problem-solve and suggest proactive solutions to Account Manager and Account Executive. Provide timely responses on client matters, including internal clients (team, other departments, etc.) to ensure service needs are met. Ability to work independently, lead special project assignments and/or support as needed in special client projects. Temporarily back up Account Manager as needed You should have: 1-3 years applicable insurance related experience, preferred Holds an active Property & Casualty Insurance license or willingness to obtain within 90 days Basic understanding of Property, General Liability, Umbrella/Excess, Workers Compensation and other risk programs Strong organizational skills focused on attention to detail, accuracy and high quality work product, including but not limited to the ability to manage multiple priorities and projects with competing priorities Strong communication skills both written and verbal Ability to work independently Ability to work within EPIC and maintain data completeness standards Experience with MS Office products required (specifically Power Point, Outlook, Word, and Excel) The anticipated posting timeline for this opportunity is 10/1/2026 - 10/15/2026 Salary Range $57,000—$70,000 USD Compensation & Benefits Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following: Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities. *These benefits do not apply to internship roles. Why Join IMA? We’ve built a reputation for putting our associates first What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It’s this unique ownership business model that makes working at IMA so appealing. We work in teams. We sell in teams. We win and prosper as a team We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly. We are recognized nationally as a leader in our industry • Business Insurance Magazine – Best Places to Work in Insurance • US Insurance Awards – Community Outreach Project of the Year • U.S. Chamber of Commerce Citizen Awards – Best Corporate Steward finalist • Inc. Magazine Best Workplaces • Inc. 5000 – List of Fastest Growing Companies • Alaska Journal of Commerce – Best Workplaces in Alaska • Charlotte Business Journal – Best Places to Work • Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies • Connecticut Top Workplaces • Dallas Business Journal – Best Places to Work • Denver Business Journal – Best Places to Work • Denver Business Journal – Fast 50 • Kansas City Business Journal – Best Places to Work • Los Angeles Business Journal – Best Places to Work • Puget Sound Business Journal – Washington’s Best Workplaces • Tampa Bay Times – Best Workplaces • The Salt Lake City Tribune Top Workplaces • Utah Business – Best Places to Work • Wichita Business Journal – Best Places to Work This Job Description is not a complete statement of all duties and responsibilities comprising this position. The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

What you’ll do

The Account Specialist provides support to Account Managers and Executives by handling day-to-day tasks such as invoicing, certificate issuance, and audit reconciliation. They also maintain detailed account information in the EPIC system and assist with client requests for large and complex accounts.

Requirements

Candidates should have 1-3 years of insurance-related experience and hold or be willing to obtain a Property & Casualty license within 90 days. Proficiency in MS Office and strong organizational and communication skills are required for this role.

Benefits

• Annual Performance Bonus
• Stock Purchase
• Medical Plans
• Prescription Drugs
• Dental
• Vision
• Family Assistance Program
• FSA
• HSA
• Pre-Tax Parking Plan
• 401(k)
• Life/AD&D
• Accident
• Critical Illness
• Hospital Indemnity
• Long Term Care
• Short-term Disability
• Long-term Disability
• Business Travel Accident
• Identity Theft
• Paid Time Off
• Flexible Work Options
• Paid Holidays
• Sabbatical
• Gift Matching
• Well-Being Stipend
• Personal and Professional Development

Listed skills

• Problem solving · Preferred
• Attention to detail · Preferred
• Account Management · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Project management · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Insurance
• Property & Casualty
• Account Management
• Invoicing
• Audit Reconciliation
• Certificate Issuance
• EPIC Agency Management System
• Risk Programs
• Attention To Detail
• Communication
• Problem-solving
• Microsoft Office
• Data Completeness
• Project Management
• Community Outreach
• Property And Casualty Insurance License
• Organizational Skills
• Business Insurance
• Time Off Management
• Agency Management
• Microsoft Excel
• Accounting
• Auditing
• Reconciliation
• Billing
• Construction Accounting
• Liability Insurance
• Problem Solving
• Long-Term Care
• Medical Prescription
• Microsoft Outlook
• Microsoft PowerPoint
• Workers' Compensation
• Detail Oriented

Job areas

• Finance & Accounting
• Construction
• Customer Service & Support
• Administrative
• Account Specialist
• Account Representative (General)
• Retail and Wholesale Trade Managers
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

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