Accounts Receivables Associate

Job summary

The associate is responsible for applying lockbox, ACH, and credit card payments to customer accounts while ensuring accuracy. They must also research and resolve payment discrepancies, deductions, and overpayments through internal and external communication.

Job details

Imperial Dade is a leading distributor of foodservice packaging, facilities maintenance supplies, printing papers, and equipment across North America. With a strong and growing presence in Canada, we proudly serve Canadian businesses and communities with the highest standards of quality, reliability, and service. A Deep Canadian Legacy Imperial Dade Canada is deeply rooted in the country, with over 135 years of Canadian history and a workforce of 1,500 Canadian employees. Our operations span 35 locations from coast to coast, including Saint John, Newfoundland and Vancouver, British Columbia—ensuring efficient service and local support nationwide. We are incorporated in Canada, and our 100% Canadian leadership team ensures that decisions for Canada are made in Canada. Trusted by Canadian Businesses We are a key distributor partner to many Canadian manufacturers, supporting long-standing relationships and ensuring the timely availability of high-quality products. Our Canadian customer service team understands the unique needs of Canadian businesses and delivers tailored solutions with a local touch. Imperial Brady Canada, leading national distributor, has a job open in Saint-Laurent. The purpose of this position is to perform cash applications functions to support the organization. This individual will be responsible for applying lockbox, ACH electronic payments and credit card receipts to customer accounts in a timely and accurate manner. Researching and identifying deductions, overpayments and duplicate customer payments through system research, internal and external customer contact, will also be a main part of this role. The incumbent should hold an in-depth knowledge of cash application processes to include basic accounting principals. Responsibilities: Balance daily bank deposits with system transmissions. Application of customer payments including checks, ACH and credit cards. Application of payments for customers with special requirements as assigned. Research and identify deductions, overpayments, and duplicate customer payments. Interact with internal and external customers to resolve unapplied cash and identify discrepancies. Systems skills required Compass, Excel, Word, and Outlook. Qualifications: Proficiency in Excel, Word and Outlook Data entry expertise Attention to detail Strong organizational skills Effective written and verbal communication skills in both English and French. Self motivated Team centric Ability and willingness to learn and adapts to change Microsoft Outlook, Word, and Excel High school or equivalent 2-3 years relevant experience Working/Other Conditions: Hybrid work model. Indoor office environment. Ability to work in a fast-paced environment. Prolong periods of sitting, and computer and phone use. At Imperial Dade, we offer an exciting environment in which to work, learn, and grow professionally. We are excited to continue to invite talented individuals with a passion for excellence to join our team. As a family-owned and operated company, we value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits. Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. If you require any support in the application process, including disability accommodation, please contact hrcanada@imperialdade.com.

What you’ll do

The associate is responsible for applying lockbox, ACH, and credit card payments to customer accounts while ensuring accuracy. They must also research and resolve payment discrepancies, deductions, and overpayments through internal and external communication.

Requirements

Candidates must have 2-3 years of relevant experience and proficiency in Microsoft Office applications. Strong organizational skills and the ability to communicate effectively in both English and French are required.

Benefits

• Competitive salaries

Listed skills

• Problem solving · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Cash application · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Cash application
• Data entry
• Excel
• Word
• Outlook
• Accounting principles
• Communication skills
• Organizational skills
• Attention to detail
• Problem solving
• Reconciliation
• Bilingual
• Facility Repair And Maintenance
• Cash Application
• Medical History Documentation
• Organizational Skills
• Willingness To Learn
• Bilingual (French/English)
• Self-Motivation
• Microsoft Excel
• Research
• Accounting
• Deposit Accounts
• Customer Service
• Food Services
• Data Entry
• Packaging And Labeling
• Leadership
• Microsoft Outlook
• Operations
• Verbal Communication Skills
• Detail Oriented

Job areas

• Finance & Accounting
• Administrative
• Customer Service & Support
• Accounts Receivable Associate
• Accounts Payable / Receivable Clerk
• Accounting Associate Professionals
• Bookkeeping, Accounting, and Auditing Clerks