Our Mission is to inspire reading and enrich the lives of booklovers.
Toronto, Ontario
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. Indigo est un lieu à la fois réel et virtuel où abondent les livres, les idées et les produits « mode de vie » bien conçus et où l’on trouve les gens créatifs qui contribuent à sa réussite. Nous croyons en l’importance des vrais livres, de vivre sa vie pleinement et généreusement, de faire preuve de bonté envers les autres et envers la nature, et nous pensons que toutes les histoires, petites et grandes, nous rassemblent. Indigo est le paradis des livres de notre clientèle, il est là pour les moments de joie et de découverte et lorsqu’on souhaite communiquer avec des personnes qui partagent notre passion de la lecture, notre foi envers les idées et notre désir de créer un monde meilleur et plus beau.
On-site · Montréal
The role involves cultivating an engaging and welcoming environment for customers while leveraging product knowledge to tell stories and drive sales. You will also be responsible for maintaining visual standards, responding to customer feedback, and collaborating with the leadership team to improve the overall store experience.
On-site · Montréal
The Product Operations Leader manages the profitable movement of goods throughout their lifecycle and oversees visual merchandising execution. They also provide coaching to customer experience representatives to ensure operational excellence and high-quality customer service.
On-site · Toronto
Leads the execution of visual merchandising and product operations to ensure inventory accuracy and a customer-centric store experience. Manages door-to-floor processes, replenishment, and team coaching to drive sales and operational excellence.
On-site · Toronto
The Product Operations Leader manages store inventory, merchandising standards, and operational efficiency to ensure a customer-centric experience. They also lead team coaching and development to maintain high performance and adherence to company processes.
On-site · Toronto
Leads the execution of customer experience programs and omni-channel initiatives to drive sales and customer loyalty. Coaches team members on service behaviors and manages daily store routines to ensure a high-performance environment.
On-site · Toronto
The Customer Experience Leader manages daily store operations, focusing on driving sales, loyalty program acquisition, and delivering exceptional customer service. They are responsible for coaching team members, ensuring operational compliance, and executing customer-facing programs to meet business performance metrics.
On-site · Ottawa
The representative is responsible for maintaining store visual standards, managing inventory, and processing merchandise. They focus on creating joyful customer experiences through storytelling and personalized product curation.
On-site · Ottawa
You will cultivate a welcoming store environment by engaging with customers, sharing product stories, and providing personalized recommendations. Additionally, you will manage daily operations including inventory cycle counts, stock replenishment, and maintaining visual merchandising standards.
On-site · Montréal
You will cultivate an engaging and welcoming environment in-store by connecting with customers and sharing product stories. Additionally, you will ensure visual standards are maintained and provide feedback to the leadership team to improve the overall customer experience.
On-site · Dieppe
Support daily store operations including inventory cycle counts, stock replenishment, and processing incoming merchandise. Create a welcoming environment by engaging with customers and utilizing merchandising standards to maintain a visually appealing store.
On-site · Dieppe
Support daily store operations including inventory management, merchandising, and receiving incoming merchandise. Engage with customers to provide a welcoming experience and curate product collections.
On-site · Toronto
The Product Operations Leader manages store visual merchandising, inventory accuracy, and operational processes to ensure a customer-centric experience. They also coach team members to drive sales, maintain brand standards, and improve overall store performance.
On-site · Ottawa
The role involves managing store inventory, replenishing stock, and creating visually appealing product displays. Additionally, the representative engages with customers to provide a joyful experience through storytelling and personalized product curation.
On-site · Ottawa
You will cultivate a welcoming environment by engaging with customers, curating product collections, and sharing brand stories. Additionally, you will manage store operations including inventory cycle counts, stock replenishment, and maintaining visual merchandising standards.
On-site · Toronto
Support overnight store operations by managing inventory cycle counts, replenishing stock, and processing incoming merchandise. Create a visually appealing store environment while engaging with customers to provide a joyful brand experience.
On-site · Toronto
You will support daily store operations, including inventory management, stock replenishment, and merchandising after store hours. Additionally, you will engage with customers to create a welcoming environment and provide personalized product recommendations.
On-site · Toronto
Lead the innovation and advancement of the e-commerce site to drive seamless omnichannel shopping experiences and brand connection. Direct data-driven growth strategies to optimize conversion, site performance, and customer care fulfillment.
On-site · Toronto
The Director of E-commerce leads the innovation and advancement of the digital storefront to drive omnichannel engagement and sales growth. They are responsible for optimizing the conversion funnel, managing site merchandising strategies, and overseeing the performance of the e-commerce and customer care teams.
On-site · Toronto
You will support daily store operations, including inventory management, stock replenishment, and creating visually appealing merchandising displays. Additionally, you will engage with customers to provide a welcoming experience and share product stories to drive sales.
On-site · Toronto
Support daily store operations including inventory cycle counts, stock replenishment, and processing incoming merchandise. Create a welcoming environment by engaging customers and using merchandising standards to maintain a visually appealing store.
