Our Mission is to inspire reading and enrich the lives of booklovers.
Toronto, Ontario
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. Indigo est un lieu à la fois réel et virtuel où abondent les livres, les idées et les produits « mode de vie » bien conçus et où l’on trouve les gens créatifs qui contribuent à sa réussite. Nous croyons en l’importance des vrais livres, de vivre sa vie pleinement et généreusement, de faire preuve de bonté envers les autres et envers la nature, et nous pensons que toutes les histoires, petites et grandes, nous rassemblent. Indigo est le paradis des livres de notre clientèle, il est là pour les moments de joie et de découverte et lorsqu’on souhaite communiquer avec des personnes qui partagent notre passion de la lecture, notre foi envers les idées et notre désir de créer un monde meilleur et plus beau.
On-site · Toronto
The role involves supporting daily store operations, including inventory management, stock replenishment, and merchandising after store hours. You will also engage with customers to provide a welcoming experience and share product stories.
On-site · Toronto
Support overnight store operations including inventory cycle counts, stock replenishment, and processing incoming merchandise. Create a visually appealing store environment and engage with customers to provide a joyful shopping experience.
On-site · Thunder Bay
The General Manager is accountable for overall store performance, including sales, profitability, and the delivery of an exceptional customer experience. They lead and develop a team of employees while managing operational tasks such as inventory, scheduling, and visual merchandising.
On-site · Thunder Bay
The General Manager is responsible for overseeing all aspects of store performance, including meeting sales and profitability goals. They lead the team to deliver exceptional customer experiences while fostering a culture of engagement and professional development.
On-site · Red Deer
The Customer Experience Leader executes customer programs and coaches team members to create a high-performance, customer-focused retail environment. They manage daily communication routines, omni-channel operations, and loyalty initiatives to drive sales and improve Net Promoter Scores.
On-site · Red Deer
The Customer Experience Leader manages the execution of customer programs and sales initiatives while coaching team members to deliver exceptional service. They are responsible for maintaining operational standards, driving loyalty acquisition, and ensuring a seamless omni-channel experience for customers.
On-site · Kamloops
The Customer Experience Leader executes customer programs and coaches team members to create a high-performance, customer-focused retail environment. They lead daily routines, manage omni-channel operations, and drive key metrics such as NPS and loyalty acquisition.
On-site · Kamloops
The Customer Experience Leader is responsible for executing customer programs, driving sales performance, and coaching the team to deliver exceptional service. They oversee daily operations, loyalty initiatives, and ensure a seamless omni-channel experience for customers.
On-site · Montréal
The Customer Experience Leader manages store priorities to ensure a customer-centric environment that drives sales, loyalty, and profitability. They lead the execution of customer programs, coach team members on service standards, and oversee omnichannel operations.
On-site · Montréal
The Customer Experience Leader is responsible for executing customer-centric priorities to drive sales, loyalty, and profitability within the store. They lead the team in delivering the Indigo service model while managing daily operations, coaching staff, and ensuring a seamless omnichannel experience.
On-site · Courtenay
The Customer Experience Leader executes customer programs and coaches team members to create a high-performance, customer-focused retail environment. They manage daily communication routines, omni-channel operations, and loyalty initiatives to drive sales and customer satisfaction.
On-site · Courtenay
The Customer Experience Leader is responsible for executing customer programs, driving sales performance, and coaching team members to deliver exceptional service. They oversee daily store operations, including loyalty initiatives, omni-channel order management, and maintaining high standards for customer engagement.
On-site · Edmonton
Support daily store operations including inventory cycle counts, stock replenishment, and processing incoming merchandise. Create a welcoming environment by engaging customers and using merchandising standards to maintain a visually appealing store.
On-site · Edmonton
You will support daily store operations, including inventory management, merchandising, and processing incoming merchandise. Additionally, you will engage with customers to provide a welcoming experience and share product stories to drive sales.
On-site · Vancouver
Support daily store operations including inventory cycle counts, stock replenishment, and visual merchandising. Engage with customers to provide a welcoming environment and curate product collections through storytelling.
On-site · Toronto
The Product Operations Leader executes visual merchandising priorities and manages inventory processes to ensure a customer-centric store experience. They lead door-to-floor execution, replenishment, and operational routines while coaching team members to maintain brand standards.
On-site · Vancouver
Support daily store operations including inventory management, product replenishment, and merchandising to create an engaging customer environment. Actively connect with customers to share product stories and provide personalized recommendations while maintaining store safety standards.
On-site · Toronto
The Product Operations Leader manages visual merchandising, inventory accuracy, and operational processes to ensure a customer-centric store experience. They also lead team coaching and execution of store priorities to drive sales and maintain brand standards.
On-site · Vancouver
Create a welcoming environment for children and adults by leveraging products to tell stories and curate collections. Maintain store visual standards and ensure a safe, high-performance shopping experience for all customers.
On-site · Vancouver
The representative will cultivate a welcoming environment in the IndigoKids department by engaging customers and leveraging products to tell stories. They are responsible for maintaining visual standards, providing exceptional service, and contributing to a safe and inclusive store atmosphere.
