Customer Service Representative - Calgary

Job Description As the Customer Service Representative, you will be the first point of contact for arriving customers. You would be assisting in supporting our efforts to consistently surpass our customers and clients’ expectations by providing a superior customer service experience. Responsibilities Greet, welcome and assist customers with any questions or inquiries Process customer transactions using a variety of payment methods in a quick and accurate manner Inform and advise customers and clients on our products and services Support customers with their use and navigation of the parking facilities and equipment Ensure that all defective ticket outputs are validated before allowing the customer to exit the premises Keep customer service booth tidy and organized throughout shift in order to deliver an efficient customer experience Other duties as assigned by manager Qualifications Minimum 2 to 3 years of customer service experience is required Ability to clearly and accurately communicate both written and verbally Flexible to work weekends and other shifts, when needed Beginner to intermediate computer knowledge Ability to work efficiently under pressure in a fast-paced environment Ability to work well alone an as within a team-oriented environment Assets Bilingualism (English and French) is a strong asset. Results-oriented individual with a concern for accuracy and customer relations.

As a Customer Service Representative, you will greet and assist customers, process transactions, and provide information about products and services. You will also support customers with parking facilities and ensure the service booth is organized.

Candidates should have a minimum of 2 to 3 years of customer service experience and the ability to communicate clearly. Flexibility to work weekends and basic computer skills are also required.

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Transaction Processing
• Product Knowledge
• Problem Solving
• Teamwork
• Time Management
• Attention to Detail

Minimum experience

2+ years

Apply by

Jan 4, 2027