Operations Manager - Bershka Oxford Street

Job summary

OPERATIONS MANAGER About us Inditex is one of the world’s leading fashion retail groups, home to Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home. We’re proud of our diverse and inclusive teams, driven by curiosity, creativity, teamwork and ambition. Every day, we work together to bring fashion to life and inspire our customers. About the role Bershka is bold, fast and product driven. As Operations Manager, you will lead the operational engine of the store — ensuring deliveries, stock control, payroll, schedules and productivity run smoothly and efficiently. This is…

Job details

OPERATIONS MANAGER About us Inditex is one of the world’s leading fashion retail groups, home to Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home. We’re proud of our diverse and inclusive teams, driven by curiosity, creativity, teamwork and ambition. Every day, we work together to bring fashion to life and inspire our customers. About the role Bershka is bold, fast and product driven. As Operations Manager, you will lead the operational engine of the store — ensuring deliveries, stock control, payroll, schedules and productivity run smoothly and efficiently. This is a hands-on leadership role in a high-volume environment. You will work closely with the General Manager to drive performance, control costs and build a strong, engaged operations team. You must be comfortable making decisions, analysing performance and leading under pressure. What you’ll be doing Leading deliveries, replenishment and stock control processes Managing rotas, payroll and hours budgets Monitoring productivity and operational KPIs Supporting employee relations processes in line with company policy Developing and coaching the operations team Maintaining high standards in health, safety and sustainability Supporting excellent customer service through operational efficiency This role requires flexibility, resilience and strong organisation in a fast-moving retail environment. Who succeeds with us We are looking for someone who is: Adaptable and confident working under pressure Highly organised with strong attention to detail Emotionally intelligent and able to lead with respect Reliable, accountable and commercially aware Analytical and comfortable working with numbers Proactive and solution-focused Ambitious and motivated to grow within the company Experience in managing retail operations is essential. What we offer Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday, company pension scheme, and our “More for Less” benefits. You’ll have access to training, e-learning, career progression opportunities and chances to get involved in social and sustainability projects. Inclusion & accessibility We’re committed to an inclusive recruitment process and welcome applicants from all backgrounds. If you need any adjustments during the process, we’re happy to help. INDINDITEXSM

What you’ll do

Lead the store's operational engine by managing deliveries, stock control, payroll, and productivity. Work with the General Manager to drive performance, control costs, and develop the operations team.

Requirements

Essential experience in managing retail operations is required. Candidates must be analytical, highly organized, and capable of leading under pressure in a fast-paced environment.

Benefits

• Competitive Salary • 25% Staff Discount Across All Inditex Brands • 28 Days Holiday • Company Pension Scheme • More For Less Benefits • Training • E-learning • Career Progression Opportunities

Listed skills

• Control · Preferred
• Teamwork · Preferred
• Analytical · Preferred
• Training · Preferred
• Attention to detail · Preferred
• staff · Preferred
• Teams · Preferred
• Process · Preferred
• Payroll · Preferred
• Coaching · Preferred
• Customer · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Operations Management
• Stock Control
• Payroll Management
• Rota Scheduling
• KPI Monitoring
• Employee Relations
• Team Coaching
• Health And Safety
• Budget Management
• Performance Analysis
• Leadership
• Organization