Adjudication Manager

Job summary

Lead and guide adjudicators on caseload management, legislation and administrative law, internal procedures, and the processing of appeals and complaints. Adjudicate assigned matters under delegated authority, provide administrative leadership, and participate in or lead special projects.

Job details

The Information and Privacy Commissioner of Ontario (IPC) plays a pivotal role in upholding and interpreting Ontario’s privacy and access to information laws, including the Freedom of Information and Protection of Privacy Act (FIPPA), the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), the Personal Health Information Protection Act (PHIPA), and the Child, Youth and Family Services Act (CYFSA). As a Manager, Adjudication within the Tribunal and Dispute Resolution Division, you will lead a talented team of adjudicators in delivering fair, timely, and well-reasoned decisions that shape how access to information and privacy rights are understood and applied across the province. What can I expect to do in this role? Under the general direction of the Director of Adjudication, you will lead, guide and direct adjudicators on: caseload management; interpretation of governing legislation and regulations; the principles of administrative law; internal policies and procedures; and processing of files during the adjudication stage of appeals and complaints under the Freedom of Information and Protection of Privacy Act, the Municipal Freedom of Information and Protection of Privacy Act and the Personal Health Information Protection Act and Part X of the Child, Youth and Family Services Act. You will also provide administrative leadership to the adjudication group. In addition, you will adjudicate appeals and/or complaints in accordance with delegated decision-making authority, as assigned. Finally, you will participate in, or lead, special projects, as assigned. Asset Qualifications Management and customer service experience. Project planning/evaluation experience. Plain language writing proficiency. Possess an undergraduate university degree and a LL.B. or J.D. law degree. A member in good standing with the Law Society of Ontario, licensed to practice law in Ontario without restrictions. Having the ability to communicate (orally and in writing) in French is an asset. What's in it for you? A modern organization with a flexible hybrid work model, with in-office attendance at a minimum of 6-10 days per month. Commitment to continuous learning and developmental opportunities for all employees. Work with an innovative and high performing organization committed to creating a positive organizational culture and highly dedicated to its mission of advancing the privacy and access rights of Ontarians. Commitment to continuous learning and developmental opportunities for all its employees. Work with an innovative and high performing organization committed to creating a positive organizational culture and highly dedicated to its mission of advancing the privacy and access rights of Ontarians. A pension plan program. Comprehensive Health Plan, and Life and Disability Insurance. Maternity and parental leave top-up benefits.

What you’ll do

Lead and guide adjudicators on caseload management, legislation and administrative law, internal procedures, and the processing of appeals and complaints. Adjudicate assigned matters under delegated authority, provide administrative leadership, and participate in or lead special projects.

Requirements

The posting lists an undergraduate university degree and an LL.B. or J.D., along with good-standing membership in the Law Society of Ontario and an unrestricted licence to practise law in Ontario, as asset qualifications. Management and customer service experience, project planning or evaluation experience, plain-language writing proficiency, and French communication ability are also identified as assets.

Benefits

• Pension Plan
• Comprehensive Health Plan
• Life Insurance
• Disability Insurance
• Maternity Leave Top-Up
• Parental Leave Top-Up
• Flexible Hybrid Work Model
• Continuous Learning And Development Opportunities

Listed skills

• Customer service · Preferred
• written communication · Preferred
• management · Preferred
• Decision Making · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Adjudication
• Caseload Management
• Legislative Interpretation
• Administrative Law
• Decision-Making
• Appeals And Complaints Processing
• Plain Language Writing
• Project Planning
• Project Evaluation
• Customer Service
• Management
• Oral Communication
• Written Communication
• French Communication

Job areas

• Legal
• Management & Leadership
• Government & Public Sector
• Customer Service & Support

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