Ingram Micro is a leading global technology company that connects manufacturers and cloud providers with diverse B2B IT experts through innovative solutions and services.
Irvine, CA
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.
Hybrid · Mississauga
Develop and execute marketing plans for Microsoft Cloud to drive growth through digital initiatives and multi-channel campaigns. Manage vendor MDF budgets and financial operations while collaborating with sales teams to increase platform adoption.
Hybrid · Mississauga
Develop and execute marketing plans and multi-channel campaigns to drive growth for Microsoft OEM and Alliance vendors. Manage vendor MDF budgets and financial operations while collaborating with sales and vendor management teams.
Hybrid · Mississauga
The Assistant Controller is responsible for managing the revenue recognition cycle, ensuring compliance with accounting standards, and overseeing month-end, quarter-end, and year-end close activities. Additionally, the role involves supervising accounting staff, driving process improvements, and partnering with cross-functional teams for financial reporting and audits.
Hybrid · Toronto
Lead global support for Xvantage for Vendors and Xvantage Integrations, transitioning from reactive ticketing to AI-enabled proactive support. Focus on improving platform reliability, developer experience, and operational efficiency through automation and KCS.
Hybrid · Mississauga
Serve as the primary executive relationship owner for a strategic partner to drive growth, satisfaction, and program adoption. Coordinate internal resources across sales and operations to manage renewals and lead monthly and quarterly business reviews.
Hybrid · Mississauga
Develop and grow relationships with Cisco reseller partners across Canada to drive product and services adoption. Align joint business plans to achieve revenue targets and maximize partner profitability.
Hybrid · Mississauga
The core responsibilities involve overseeing incoming AWS support issues, acting as the senior technical authority to resolve complex cases internally, and mentoring frontline support engineers. This role also focuses on improving support processes, creating documentation, and participating in an on-call schedule for critical issues.
Hybrid · Mississauga
Manage pre-sale and post-sale technical activities, including product demonstrations and the preparation of technical proposals and specifications. Build client relationships by resolving technical challenges and translating complex concepts for stakeholders.
Hybrid · Mississauga
Drive growth for strategic named accounts within the Dell Technologies Infrastructure Solutions Group, focusing primarily on Storage solutions. Manage partner relationships and collaborate with Dell field sales to identify and close data center opportunities.
Hybrid · Toronto
Lead a team of technical support professionals to deliver world-class AWS support while driving operational excellence and customer satisfaction. Transform the support model by integrating AI-powered capabilities and implementing a Knowledge-Centered Service framework.
Hybrid · Mississauga
Lead the technical design and architecture of scalable, AI-driven Zendesk solutions to improve operational excellence. Drive automation strategies and partner with stakeholders to translate business requirements into technical configurations.
Hybrid · Mississauga
Manage internal and external relationships to drive sales growth and customer acquisition within the cybersecurity portfolio. Develop strategic account plans and monitor performance through data-driven reporting to enable partner success.
Hybrid · Mississauga
Manage internal and external relationships to drive cybersecurity sales and revenue growth through strategic account planning. Lead initiatives for customer acquisition and retention while providing performance reviews and support to channel partners.
Hybrid · Mississauga
Accountable for transforming the global contact center ecosystem into a standardized, AI-enabled platform with primary ownership of NICE CXone. Focuses on stabilizing platform performance, implementing intelligent automation, and driving measurable improvements in customer experience and operational efficiency.
Hybrid · Mississauga
Lead the product strategy and roadmap for a global Unified Support and AI Experience ecosystem. Drive AI transformation across chat, voice, and self-service to optimize high-volume support operations.
