INNERGY provides integrated business management and design solutions for custom millwork and cabinetry manufacturers. Built by industry veterans with decades of woodworking experience, INNERGY's cloud-based platform combines sophisticated project management capabilities with intuitive design tools to help custom manufacturers optimize their operations and grow profitably.
Remote · Toronto, Ontario, Canada
Provide technical support for INNERGY Design and CAD/CAM solutions while resolving client issues via Intercom and Microsoft Dynamics. Train AI systems to improve self-service resolution and collaborate with engineering teams to report and fix bugs.
Remote · Toronto, Ontario, Canada
Provide technical support for INNERGY Design and CAD/CAM solutions while resolving client issues via Intercom and Microsoft Dynamics. Collaborate with engineering teams to report bugs and train AI systems to improve self-service resolution rates.
Remote · Toronto, Ontario, Canada
Manage and grow a portfolio of existing customers by driving product adoption, renewals, and upsell opportunities. Partner with Customer Success to reduce churn and align software solutions with customer business goals.
