Application Specialist - Quebec

Overview Are you passionate about technology and driven by problem-solving? You have strong communication skills and the ability to translate complex concepts into clear, practical solutions? If so, we'd love to hear from you! By joining our team, you will play a key role in helping our customers maximize the value of our solutions within their manufacturing and engineering processes. You will work with cutting-edge metrology and 3D measurement technologies, and thrive in a collaborative environment that values expertise, autonomy and innovation. Responsibilities Develop an in-depth understanding of PolyWorks® solutions to provide both basic and advanced technical support to customers Provide customer training sessions (typically lasting three days) to ensure effective and efficient use of our software Perform advanced software demonstrations tailored to the specific needs of prospective customers Act as the voice of the customer by communicating their needs and feedback to our software development team Participate to events and trade shows related to the promotion of our software solutions Qualifications Hold a university degree in Mechanical Engineering or a similar field Have experience with CAD/CAM software, design and manufacturing processes Be fluent in French and English, both orally and in writing (bilingualism is required)* Be willing to travel between Canada and the United States Demonstrate a client-focused approach by proactively understanding and meeting customer needs We offer appealing work conditions and a stimulating workplace: Flexible schedule facilitating work and personal life balance Possibility to work from home part time Competitive salary Group insurance and telemedicine service Free tea, coffee and parking Social and sporting activities, as well as IMBand music group (Take a look on YouTube) We thank you for your interest in this position. Please note that we will only contact shortlisted candidates. Who are we? InnovMetric is an independent software development company that empowers manufacturers of every size to digitally transform their 3D measurement processes. InnovMetric revolutionized 3D metrology with the introduction of point-cloud-based dimensional inspection in 2000 and the concept of a universal 3D metrology software platform in 2006. Today, with over 23 000 customers in 100 countries, and the world’s largest industrial manufacturers having adopted its PolyWorks® solutions as their standard 3D metrology software platform, InnovMetric is focusing on creating next-generation digital data and process management technologies. Headquartered in Quebec City, Canada, InnovMetric is a multinational organization with 650 employees dedicated to bringing 3D measurement data at the heart of enterprise manufacturing processes. InnovMetric offers a unique work environment focused on collaboration that promotes personal and professional development.

The Application Specialist provides technical support and training to customers to maximize the value of PolyWorks solutions. They also perform software demonstrations for prospective clients and communicate customer feedback to the development team.

Candidates must hold a university degree in Mechanical Engineering or a similar field and be fluent in both French and English. Experience with CAD/CAM software and a willingness to travel between Canada and the United States are required.

• Flexible schedule • Work from home part time • Competitive salary • Group insurance • Telemedicine service • Free tea, coffee and parking • Social and sporting activities • Company music group

Identified from the job description. Confirm important requirements above.

• Technical Support
• Customer Training
• Software Demonstrations
• CAD/CAM Software
• Mechanical Engineering
• 3D Measurement
• Metrology
• Bilingual French and English
• Client Relationship Management
• Manufacturing Processes

• Engineering
• Software
• Manufacturing
• Customer Service & Support
• Technology

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Apply by

Jun 5, 2027

Posting language

English

Working hours

40 hours per week