SaaS solution to improve customer experience, employee engagement, and your online reputation.
Longueuil, Quebec
Your customers are happy, but… ❌ They rarely leave Google reviews ❌ Unhappy customers don’t tell you — they tell the internet ❌ Your sales reps don’t always know why deals fall through These issues cost you money: lost revenue, a damaged reputation, and unmotivated staff. InputKit fixes all of that — automatically. Since 2017, over 2,000 service businesses have trusted InputKit to: ✅ Get 3 to 10x more positive Google reviews ✅ Identify up to 5x more unhappy customers before they leave a bad review ✅ Recover lost deals with smart follow-ups ✅ Motivate and coach employees with clear performance reports 📲 50–60% response rate with automated SMS/email surveys 🔗 Seamless integrations with your current tools (POS, CRM, ERP)
On-site · Brossard
Guide customers through platform setup, onboarding, training, and configuration of NPS and CSAT surveys, and analyze satisfaction data to help them take practical action. Support customer satisfaction, retention, and account growth while contributing to the overall Customer Success strategy and tracking team KPIs.
