Administrative Assistant

Job summary

The administrative assistant manages student enrolment and admissions, acting as the primary point of contact for families. They are also responsible for maintaining student files, processing reports, and assisting with center events and communications.

Job details

About Inquiring Little Minds: Inquiring Little Minds has been providing childcare services in British Columbia since 2011. Our centers provide a warm and nurturing environment, with a focus on providing reliable, trustworthy, and respectful services to meet the needs of the families and children in our communities that require childcare. ILM facilities are dedicated to the provision of safe, well-managed childcare services for children that are provided by full- and part-time, qualified staff. ILM's goal is to stimulate emotional growth, independent growth, intellectual growth, physical growth, and social growth amongst its charges. We follow curriculum-based programs, exposing children to age-appropriate developmental practices. Our centers have beautiful outdoor spaces and nearby parks where the children are able to explore nature and learn through play. We offer great wages, paid educational upgrades, a great team to work with, and medical and dental benefits, and having so many centers, there are lots of opportunities to advance in the company. Duties and responsibilities: As an administrative assistant, you play a vital role in the enrolment and admissions of students to each childcare center. You handle every stage of enrolment management from being the point of contact for prospective families to orientation and start of new students. Answer telephones and respond to email inquiries from parents and families Create, compile and export files containing all information for each new student Create and maintain Google Drive Help to plan center events Assist with Brightwheel - our communication platform Process end-of-month reports and distribute new month's paperwork Process and file student files Answer potential families’ questions about facility and amenities Traveling may require to different centers on needed basis Our Administrative Assistant will have the following qualifications: Proficient computer skills, eg Google Suite Possesses phone etiquette Ability to remain calm under pressure Excellent problem solving and prioritizing skills Reliable and punctual Schedule: 12-16 hours per week (Will increase depending on the center's needs) Day shift No weekends Location: Nanaimo, BC

What you’ll do

The administrative assistant manages student enrolment and admissions, acting as the primary point of contact for families. They are also responsible for maintaining student files, processing reports, and assisting with center events and communications.

Requirements

Candidates must possess proficient computer skills, specifically with Google Suite, and demonstrate excellent phone etiquette. The role requires the ability to remain calm under pressure, strong problem-solving skills, and a reliable, punctual nature.

Benefits

• Medical benefits • Dental benefits • Paid educational upgrades

Listed skills

• Google Suite · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Google Suite
• Phone etiquette
• Problem solving
• Prioritizing
• Communication
• Data entry
• Administrative support
• Brightwheel
• Composure
• Management
• Computer Literacy
• Problem Solving
• Telephone Skills
• Institute Of Leadership & Management
• Prioritization
• Calmness Under Pressure
• Trustworthiness
• Google Workspace

Job areas

• Administrative
• Education
• Customer Service & Support
• Administrative Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive