Opens LinkedIn
- Employment type
- Contract
- Posting language
- English
- Application method
- Apply on LinkedIn (LinkedIn sign-in required)
Job summary
Support users on the Montreal trade floor with day-to-day hardware, software, and mobile device configuration issues. Provide desk support and take ownership of user requests through to resolution.
Job details
5x days a week on site - Downtown Montreal 12 Month contract with opportunity for extensions Hourly Rate: $28-30/hr T4 based on experience Job Description Insight Global its looking for a Trade Support Analyst to joining one of Canadians top 5 Banks. This person will act supporting users on the Montreal Trade Floor with Day-t o-Da y task dealing with hardware, software and mobile issues configuration. Required Skills & Experience - Banking - Desk Support - Fluent in Windows, physical and virtual machines, knowledge with Citrix - Customer Service Experience - Ownership and Accountability “Artificial intelligence tools are used to assist in screening and assessing applicants for this position." Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.
What you’ll do
Support users on the Montreal trade floor with day-to-day hardware, software, and mobile device configuration issues. Provide desk support and take ownership of user requests through to resolution.
Requirements
Candidates should have banking and desk support experience, be fluent in Windows, and have knowledge of physical and virtual machines and Citrix. Customer service skills, ownership, and accountability are also required.
Listed skills
- Windows · Preferred
- Customer service · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Banking
- Desk Support
- Windows
- Physical Machines
- Virtual Machines
- Citrix
- Customer Service
- Ownership
- Accountability
- Hardware Support
- Software Support
- Mobile Device Configuration
- Trade Floor Support
Job areas
- Technology
- Customer Service & Support
- Finance & Accounting
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