Business Development Manager

Job summary

Generate new business through prospecting, outreach, networking, and referrals, and manage opportunities from initial contact through close and project handoff. Develop customized retail display proposals with internal teams, advise clients on materials and fabrication, and maintain accurate CRM, forecasting, and pipeline records.

Job details

Pay: $90,000 base + commission Work Arrangement: Hybrid 3-4 days North York We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position. Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position. Required Skills & Experience - 3-5+ years of Business Development, Outside Sales, or Hunter-focused sales experience. - Proven track record generating net new business through cold calling, cold emailing, networking, and prospecting. - Experience building and managing a sales pipeline from scratch. - Experience selling retail displays, store fixtures, POP/POS displays, merchandising solutions, custom fabrication, millwork, signage, or similar custom-built products. - Working knowledge of retail display materials including wood, metal, plastic/acrylic, glass, laminates, and finishes. - Ability to discuss display construction, installation methods, fixture types, and fabrication processes with clients. - Strong consultative selling skills with the ability to identify customer challenges and recommend solutions. - Experience working with custom projects rather than standardized commodity products. - Ability to communicate effectively with technical, operational, production, and client stakeholders. - Strong CRM, forecasting, and pipeline management experience. Nice to Have Skills & Experience - Existing book of business or network within the Canadian retail industry. - Experience selling to retailers, CPG brands, merchandising teams, store development groups, or marketing departments. - Experience in custom manufacturing, millwork, exhibit/display construction, architectural products, or commercial interiors. - Knowledge of retail rollouts, store renovations, and installation projects. - Experience collaborating with design, estimating, engineering, or production teams. - Experience selling six-figure custom projects. - Experience with project-based sales cycles involving multiple stakeholders. Job Description Insight Global is seeking a highly driven Business Development Manager to aggressively grow new business across the Canadian market for a client. This is a hunter-focused role for someone who thrives on prospecting, cold outreach, networking, and creating opportunities from scratch. The ideal candidate understands retail environments, fixtures, displays, fabrication, or related manufacturing processes and can comfortably speak with clients about materials, installation methods, display functionality, and custom solutions. This person will act as a trusted advisor to clients, identifying their challenges and recommending customized retail display solutions rather than simply taking orders. This role is critical to strengthening and expanding the client's new business pipeline. Key Responsibilities - Generate new business opportunities through high-volume cold calling, email outreach, networking, referrals, and industry events. - Build and maintain a strong sales pipeline and consistently advance opportunities through the sales cycle. - Conduct discovery meetings to understand client needs and recommend customized retail display solutions. - Develop relationships with retailers, brands, marketing teams, store development teams, and procurement stakeholders. - Collaborate with design, estimating, project management, and operations teams to develop client proposals. - Educate clients on materials, fabrication capabilities, fixture options, installation considerations, and project feasibility. - Manage opportunities from prospecting through close and project handoff. - Maintain accurate CRM activity, forecasting, and pipeline reporting. - Stay informed on industry trends within retail displays, store fixtures, POP/POS displays, merchandising solutions, and fabrication technologies. - Act as the voice of the customer internally to help improve solutions and service delivery.

What you’ll do

Generate new business through prospecting, outreach, networking, and referrals, and manage opportunities from initial contact through close and project handoff. Develop customized retail display proposals with internal teams, advise clients on materials and fabrication, and maintain accurate CRM, forecasting, and pipeline records.

Requirements

Requires 3–5+ years of hunter-focused business development or outside sales experience, with a proven record of generating new business and building a sales pipeline. Candidates should have experience selling custom retail displays, fixtures, or similar fabricated products, understand relevant materials and installation considerations, and demonstrate strong consultative selling and CRM skills.

Listed skills

• CRM Management · Preferred
• Consultative Selling · Preferred
• Client Relationship Management · Preferred
• Cold Calling · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Development
• Outside Sales
• Cold Calling
• Cold Emailing
• Networking
• Prospecting
• Sales Pipeline Management
• Retail Displays
• Store Fixtures
• Custom Fabrication
• Consultative Selling
• CRM Management
• Sales Forecasting
• Client Relationship Management
• Proposal Development
• Project-Based Sales

Job areas

• Sales
• Retail
• Manufacturing
• Management & Leadership

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