Business System Analyst

JOB DESCRIPTION Join one of North America's largest retailers as a Business Analyst of o9 Supply Chain. You’ll play a pivotal role in our digital transformation journey by leading the implementation of integrated business planning platform tailored to the Apparel and Footwear industry. Acting as the key liaison between business and technology teams, driving requirements gathering, solution design, and seamless execution of end-to-end (E2E) planning capabilities from demand planning to supply and inventory optimization. • Leading workshops with global stakeholders to capture business requirements across o9 Platform planning modules including Merchandise Financial Planning, Allocation & Replenishment, Demand Planning, Supply Planning, Long Range Planning, and Sales & Operations Planning. • Translating business needs into functional specifications and user stories platform data models and configuration logic. • Collaborating with technical team to ensure accurate configuration, data integration, and workflow setup. • Supporting master data mapping and validation (location, channel, planning hierarchies). • Supporting end-to-end testing cycles, including UAT planning, defect management, and signoffs. • Creating comprehensive process documentation, functional specs, and user training materials tailored for global teams. • Supporting change management by preparing training materials and facilitating user adoption across teams. • Supporting cutover and go-live activities and providing hypercare post-deployment • Hands on configuration experience with o9 modules REQUIRED SKILLS AND EXPERIENCE • You have 5+ years of experience as a Business Analyst or Functional Consultant in Supply Chain Planning implementations, with hands-on experience in o9 Supply Chain Platform. • You have strong domain knowledge in Apparel & Footwear planning processes -merchandise finance planning, demand forecasting, supply planning, and allocation & inventory optimization. • You have worked in or with complex planning environments that require multi-level planning and seasonal lifecycles. • You are experienced in writing user stories, BRDs, process flows, and test scripts, and managing these using tools like Jira or Azure DevOps. • You are detail oriented and can manage multiple stakeholders across functions and time zones. • You can simplify complex planning concepts for non-technical users and drive consensus among diverse stakeholders. • You thrive in a fast-paced, ever-evolving environment and are comfortable managing ambiguity. • You understand data dependencies NICE TO HAVE SKILLS AND EXPERIENCE • Hands-on experience with o9 platform, or strong familiarity with its data model and planning architecture. • Strong understanding of E2E Integrated Business Planning (IBP) including Merchandise Financial Planning (MFP), Demand Planning and related functions. • Experience with the entire lifecycle of a supply chain planning solution implementation. • Experience working in Agile environments using tools like Jira and Confluence. • Familiarity with integration concepts using ETL tools or APIs for planning data flow. • Knowledge of process modeling using Business Process Model and Notation or similar standards. • Ability to facilitate cross-functional collaboration across global teams with cultural sensitivity

Lead the implementation of the o9 Supply Chain platform to drive digital transformation in integrated business planning for the apparel and footwear industry. Act as the primary liaison between business and technology teams to manage requirements, solution design, and end-to-end execution of planning capabilities.

Requires over 5 years of experience as a Business Analyst or Functional Consultant with hands-on expertise in the o9 Supply Chain Platform. Candidates must possess strong domain knowledge in apparel and footwear planning processes and experience managing stakeholders in complex environments.

• JiraPreferred
• Business analysisPreferred
• Requirements gatheringPreferred

Identified from the job description. Confirm important requirements above.

• o9 Supply Chain Platform
• Business Analysis
• Supply Chain Planning
• Demand Planning
• Supply Planning
• Merchandise Financial Planning
• Inventory Optimization
• Requirements Gathering
• User Stories
• UAT Planning
• Jira
• Azure DevOps
• Agile Methodology
• Process Documentation
• Data Mapping
• Change Management

• Logistics
• Retail
• Consulting
• Data & Analytics
• Software

Minimum experience

5+ years

Apply by

Sep 5, 2026

Posting language

English

Working hours

40 hours per week

Location requirements

Country, Vancouver, British Columbia, Canada

Seniority

Mid-Senior level

Application method

Direct apply is available