Deskside Support Technician

Saint John, NB
On-site
Posted Oct 17, 2026
1 position

$20–$23 / hour

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Employment type: Contract
Experience level: Mid-level · 2+ years
Minimum education: College diploma
Posting language: English
Working hours: 40 hours per week
Seniority: Entry level
Application method: Direct apply is available

Job summary

Deploy and image devices, install and support software, manage desktop equipment, and troubleshoot hardware and software issues across client locations. Gather client requirements, track and report daily work, and provide onsite support, including travel to nearby sites as needed.

Job details

Role: Deskside Support Technician Type: 3 month contract Location: Onsite 5x/week in Saint John's/Fredricton, NB Rate: $20-$23/hr Job Description Insight Global is seeking multiple Deskside Support Technicians to support a high-priority technology initiative within a large public-sector client environment. These resources will play a key role in supporting increased demand for device deployment, asset management, and desktop support across multiple client locations throughout New Brunswick. The role will involve onsite, hands-on support, with travel to other nearby client sites as required. Key Responsibilities: Device imaging and deployment Software installation and support Gathering information and requirements from clients Troubleshooting hardware and software issues Physical setup, removal, and exchange of desktop equipment Tracking and reporting daily work Other technical duties within skillset as assigned by the team lead or manager Required Skills and Experience: IT diploma or equivalent post-secondary education 2+ years of recent and relevant IT support experience Strong customer service experience Hands-on experience providing onsite support for users and devices We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position. Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

What you’ll do

Requirements

Requires an IT diploma or equivalent post-secondary education and at least two years of recent, relevant IT support experience. Candidates should have strong customer service skills and hands-on experience providing onsite support for users and devices.