ISC Solutions Architect

Job summary

Lead customer discovery and translate business use cases into documented requirements, solution designs, and implementation guidance. Support project scoping and complex technical delivery through hands-on development, code reviews, advanced configuration, and training for customers, partners, and internal teams.

Job details

Required Skills & Experience - 5–7+ years of professional experience within an enterprise software company, systems integrator, or technology consulting firm. - 3+ years of software implementation experience, including solution configuration and hands-on technical delivery. - Hands-on development experience with Node.js, JavaScript, and TypeScript. - Development experience with at least one modern front-end framework, specifically Angular or React.js. - Demonstrated ability to write custom software and conduct meaningful code reviews of other developers’ work. - Extensive customer-facing experience gathering requirements, presenting technical designs, and working directly with clients and implementation partners. Job Description This individual will gather customer use cases, translate requirements into solution designs, and guide customers and implementation partners on product architecture and technical best practices. They will support project scoping, solve complex implementation challenges, and contribute directly to delivery through custom development, code reviews, and advanced configuration. This is a customer-facing position that requires strong communication, hands-on software engineering capabilities, and flexibility to work across a shift-based delivery environment. Day-to-Day Responsibilities: - Lead customer discovery sessions to gather business use cases and translate them into documented product requirements and recommended solution designs. - Educate customers and implementation partners on product architecture, functional design, implementation approaches, and technical best practices. - Assist with the scoping, analysis, estimation, and documentation of software implementation projects. - Design creative technical solutions for complex implementation, integration, and configuration challenges. - Perform hands-on development using Node.js, JavaScript, TypeScript, and modern front-end frameworks. - Write custom code, review code produced by other developers, and recommend improvements for performance, maintainability, and solution fit. - Develop and deliver technical training that enables implementation partners and internal delivery teams. - Collaborate directly with clients, partners, developers, and project stakeholders while working within the required shift schedule.

What you’ll do

Lead customer discovery and translate business use cases into documented requirements, solution designs, and implementation guidance. Support project scoping and complex technical delivery through hands-on development, code reviews, advanced configuration, and training for customers, partners, and internal teams.

Requirements

Requires 5–7+ years of professional experience and at least 3 years of software implementation experience, including configuration and hands-on technical delivery. Candidates need hands-on Node.js, JavaScript, and TypeScript experience, Angular or React.js experience, custom development and code review capabilities, and extensive customer-facing experience.

Listed skills

• Node.js · Preferred
• JavaScript · Preferred
• TypeScript · Preferred
• Angular · Preferred
• Requirements gathering · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Node.js
• JavaScript
• TypeScript
• Angular
• React.js
• Software Implementation
• Solution Configuration
• Custom Software Development
• Code Review
• Requirements Gathering
• Solution Design
• Product Architecture
• Technical Communication
• Customer Engagement
• Project Scoping
• Technical Training

Job areas

• Software
• Technology
• Consulting
• Customer Service & Support
• Engineering

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