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- Employment type
- Contract
- Posting language
- English
- Office presence
- 2 days per week
- Application method
- Apply on LinkedIn (LinkedIn sign-in required)
Job summary
Own the product vision, strategy, and roadmap for omni-channel fulfillment, including OMS, order sourcing, delivery-date promises, and fulfillment execution. Lead discovery and delivery, manage priorities and dependencies, and use performance data to improve existing and upcoming initiatives.
Job details
Duration: Contract through end of January 2027, with potential extension Location: Hybrid, Vancouver preferred; Seattle also considered. A couple days onsite per week. Rate: 65-72/hr Must-Haves: 3–5+ years of Product Management experience, ideally within complex, cross-functional environments Strong experience with Order Management Systems (OMS) and related fulfillment capabilities Experience within e-commerce, retail, omni-channel fulfillment, inventory, or supply chain Understanding of Estimated Delivery Date (EDD) and order sourcing Strong product judgment around MVP definition, prioritization, sequencing, and trade-offs Experience working with technical platforms and data-driven initiatives Ability to independently own and drive existing programs/projects Strong communication skills with the ability to work with senior and executive stakeholders Experience partnering cross-functionally with Engineering, Operations, Program, and Analytics teams Plusses: Experience with IBM Sterling OMS Retail/store fulfillment experience Experience developing EDD strategies Day-to-Day: Own product vision, strategy, and a 12–24 month roadmap for omni-channel fulfillment capabilities Translate customer and business problems into clear product outcomes, priorities, and success metrics Lead discovery, MVP definition, and delivery across OMS, sourcing, EDD, and Pick, Pack, Ship workflows Take ownership of established programs and independently drive them forward Lead backlog refinement, prioritization, and sequencing while managing risks and dependencies Partner closely with Engineering, Operations, Program, Analytics, and external vendors Measure post-launch performance and use data and insights to drive iteration Support existing initiatives, including an ML-based store capacity model and enhancements to the store fulfillment application Help shape upcoming strategic initiatives, including a North America Estimated Delivery Date strategy Support development of a business-facing dashboard for configuration management Job Description: Insight Global is seeking a Product Manager for a top global retail and e-commerce client. This individual will join the Fulfillment Product team within Global Digital, owning highly visible, business-critical capabilities that determine how customer orders are sourced, promised, and fulfilled across stores, distribution centers, and global regions. This Product Manager will focus on Omni Fulfillment and Delivery Experiences, with ownership spanning OMS, sourcing, Estimated Delivery Date, and fulfillment execution. The ideal candidate brings hands-on experience in retail, e-commerce, OMS, inventory, or supply chain environments and is comfortable taking ownership of established programs while also helping define longer-term product strategy. This is an excellent opportunity to work on high-impact initiatives involving delivery-date strategy, store fulfillment, capacity optimization, and scalable omni-channel customer experiences. Best candidate profile: A strong mid-to-senior Product Manager coming from a major retailer or e-commerce organization who can speak fluently about OMS + sourcing + EDD/fulfillment and has personally owned cross-functional product delivery. Vacancy Status: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position. Please Note: Artificial intelligence tools are used to assist in screening and assessing applicants for this position.
What you’ll do
Own the product vision, strategy, and roadmap for omni-channel fulfillment, including OMS, order sourcing, delivery-date promises, and fulfillment execution. Lead discovery and delivery, manage priorities and dependencies, and use performance data to improve existing and upcoming initiatives.
Requirements
Candidates should have 3–5+ years of product management experience, ideally in complex environments, with strong OMS and fulfillment experience in retail, e-commerce, inventory, or supply chain. They should demonstrate product judgment, technical and data-driven initiative experience, independent program ownership, and strong communication and cross-functional collaboration skills.
Listed skills
- Product management · Preferred
- Supply Chain · Preferred
- Prioritization · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Product Management
- Order Management Systems
- Omni-Channel Fulfillment
- E-Commerce
- Retail
- Supply Chain
- Estimated Delivery Date Strategy
- Order Sourcing
- Product Strategy
- Roadmap Development
- MVP Definition
- Prioritization
- Backlog Refinement
- Cross-Functional Leadership
- Data-Driven Decision-Making
- Stakeholder Communication
Job areas
- Retail
- Management & Leadership
- Logistics
- Technology
- Data & Analytics
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