Tech Aide

Job summary

The Tech Aide is responsible for maintaining clinic cleanliness, restocking supplies, and assisting with patient flow and portering. They also provide support by chaperoning pelvic exams and escorting patients to ensure follow-up appointments are scheduled.

Job details

A leading provider of diagnostic imaging services, Insight Medical Imaging connects in a meaningful way with our patients, physicians, and employees. With over 650 employees and 20 locations, Insight provides services in Edmonton and surrounding regions, as well as in Fort McMurray. Insight is currently seeking Tech Aides to join our dynamic and expanding team. We have full-time, permanent positions available at the following clinics: * - Hermitage * - Heritage * - Float (rotating around various locations) We connect in a meaningful way with: * - Our Patients – being part of every touchpoint in their journey and making them feel comfortable during a situation that can often be unknown and scary. * - Our Physicians – by building a relationship and working together to come up with a timely and accurate diagnosis. * - Our Employees – by creating an approachable environment that encourages professional development and growth. Insight offers: * - Paid Vacation, Sick Days, and Flex Days * - RRSP Matching * - Educational Allowance * - Employer Paid Benefits * - Healthcare Spending Account Duties and Responsibilities: * - Chaperone male Ultrasound Technologists for all pelvic exams. * - Clean all change rooms, waiting rooms, and patient rooms, including Ultrasound, X-Ray, and Fluoroscopy rooms (stretchers, machines, chairs, countertops, doorknobs, and handles). * - Perform hourly clinic cleaning, including doors, handles, washrooms (sinks, toilets, dispensers, floors as required), and restock supplies as needed. * - Assist with patient flow by changing and portering patients and updating IDDA with locations. * - Clean EV probes and test/replace HLD chemicals for probe cleaning as needed. * - Deliver printed baby pictures to obstetrical patients as required. * - Escort obstetrical and X-Ray patients to reception to ensure routine and follow-up exams are scheduled. * - Restock clinic and exam room supplies, including table paper, towels, gel, pillowcases, probe covers, wipes, cleaning cloths, gowns, sanitizer, and other items as needed. * - Unpack and verify supply orders, ensuring packing slips are provided to the Site Lead. * - Remove and replace laundry bags throughout the clinic. Note: the above statements are intended to describe the general nature and level of work being performed by the incumbent of this job; they are not intended to be an exhaustive list of all responsibilities and activities required of this position. Skills: * - Ability to work in a fast paced/high stress environment. * - Self motivated with the ability to recognize and manage multiple priorities. * - Effective time management and decision-making skills * - Willingness to adapt as the role evolves and changes. * - Proven track record in maintaining privacy and confidentiality when dealing with sensitive information. Qualifications * - Grade 12 graduate * - Minimum of 2 years of customer service experience with a focus on customer care * - Knowledge and understanding of medical terminology are considered an asset. * - Medical Office Administration diploma is considered an asset. * - Ability to lift up to 50 lbs. * - Reliable vehicle with a valid driver’s license is preferred. Insight Medical Imaging is an equal opportunity employer committed to providing and maintaining a fair, equitable, and diverse workforce. All qualified candidates are encouraged to apply. We thank all applicants for their interest. Only those selected for an interview will be contacted.

What you’ll do

The Tech Aide is responsible for maintaining clinic cleanliness, restocking supplies, and assisting with patient flow and portering. They also provide support by chaperoning pelvic exams and escorting patients to ensure follow-up appointments are scheduled.

Requirements

Candidates must have a Grade 12 diploma and at least 2 years of customer service experience. Knowledge of medical terminology and a Medical Office Administration diploma are considered assets.

Benefits

• Paid vacation
• Sick days
• Flex days
• RRSP matching
• Educational allowance
• Employer paid benefits
• Healthcare spending account

Listed skills

• Time management · Preferred
• Clinical care · Preferred
• Customer service · Preferred
• Cleaning · Preferred
• adaptability · Preferred
• Attention to detail · Preferred
• Decision Making · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Time management
• Decision-making
• Patient care
• Cleaning
• Medical terminology
• Communication
• Attention to detail
• Adaptability
• Confidentiality
• Office Administration
• Chaperoning
• Lifting Ability
• Pelvic Health
• Valid Driver's License
• Self-Motivation
• Patient Flow
• Decision Making
• Customer Service
• Medical Ultrasonography
• Fluoroscopy
• Obstetrics And Gynaecology
• Medical Terminology
• Time Management

Job areas

• Healthcare
• Customer Service & Support
• Administrative
• Research Aide
• Medical Secretary
• Medical Secretaries
• Medical Secretaries and Administrative Assistants

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