Branch Manager (Montreal/Laval, QC)

Job summary

Lead Montreal operations by overseeing payroll, office administration, and inventory management. Optimize daily routing and manage a team of technicians and sales staff to ensure operational success and customer care.

Job details

Position: Branch Manager Job Type: Full Time, Permanent Location: Montreal/Laval, Quebec Start Date: Effective immediately, pending candidates availability Work Schedule: Monday to Friday, 9:00 AM – 5:00 PM EST, with a standard 40-hour work week. This is a hybrid role, with 3 days in the field and the remaining days in office. Overtime and weekend availability may be required based on business needs. The Opportunity Looking for a leadership role where you can make a real impact? Insight Pest Solutions is seeking a motivated and hands-on Branch Manager to lead our Montreal operations. This is an opportunity to take ownership of a growing branch, lead a dynamic team, and play a key role in delivering exceptional service while driving operational success. If you enjoy leading teams, improving systems, and being both strategic and hands-on, this role is for you. Position Summary – Responsibilities Payroll Management Oversee payroll for all branch employees Ensure timeliness and accuracy of payroll Ensure technicians are following all protocols Regularly review protocols and implement best practices Act as the main point of contact for payroll-related issues Office Administration Maintain a clean, organized, and professional branch environment Continuously review collection and record-keeping processes for improvement Ensure facility maintenance is completed efficiently and cost-effectively Collaborate with HR on recruitment, onboarding, screening, and interviewing Inventory Management Ensure accuracy and timeliness of reporting Track products from supplier → warehouse → technician → service Implement and maintain inventory systems for multi-site tracking Route Optimization Oversee daily routes to identify and correct inefficiencies Ensure clear communication and understanding of routing systems Set up and maintain accurate employee profiles (RouteOp system) Qualifications – What Will Make You Successful Post-secondary degree/diploma (preferred) Strong communication skills (written and verbal) Experience in leadership and project management (asset, not required) Strategic thinker with strong planning and organizational skills Ability to manage multiple priorities and lead a team effectively Strong problem-solving and decision-making abilities under pressure Valid Class 5 driver’s license Must be 21 years or older to operate a company vehicle Must possess a Structural Exterminator License Access to a personal laptop and/or computer Must be bilingual in both French/English verbal and oral communication The Perks – What’s In It For You Competitive salary Full benefits package (medical, dental, vision, life insurance, etc.) Opportunities for growth-we promote from within Supportive, high-energy team environment Leadership role with real impact on branch success The Bottom Line This is more than just a management role, it’s an opportunity to lead a team, build strong operations, and grow with a company that’s expanding across Canada. You’ll play a key role in shaping the success of the Edmonton branch while developing your leadership skills in a fast-paced, supportive environment. If you’re a strong leader, problem-solver, and team builder, we’d love to hear from you. Apply now and take the next step in your career. Insight Pest Solutions is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Our team will work with you to ensure full participation in the process. The Big Picture: Grow with a Growing Company Insight Pest Solutions is currently looking for a Branch Manager to join our team! On a daily basis, your strong sense of leadership will guide a team of technicians, sales, and administrative staff in handling service and customer retention related items. As such, your exceptional communication and teammanagement skills will ensure a synergistic relationship between sales and service. Ultimately, whether it is ensuring quality of service from a branch perspective or stepping into the field to provide support, your hands-on approach will be foundational to ensuring exceptional customer care and operational success.

What you’ll do

Lead Montreal operations by overseeing payroll, office administration, and inventory management. Optimize daily routing and manage a team of technicians and sales staff to ensure operational success and customer care.

Requirements

Candidates must possess a Structural Exterminator License, a valid Class 5 driver's license, and be bilingual in French and English. A post-secondary degree and strong leadership skills are preferred.

Benefits

• Competitive salary • Medical insurance • Dental insurance • Vision insurance • Life insurance • Opportunities for growth

Listed skills

• Problem solving · Preferred
• Leadership · Preferred
• Decision Making · Preferred
• Office Administration · Preferred
• Project management · Preferred
• Inventory management · Preferred
• Bilingual communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Payroll Management
• Office Administration
• Inventory Management
• Route Optimization
• Project Management
• Strategic Planning
• Problem Solving
• Decision Making
• Bilingual Communication
• Team Management
• Customer Retention

Job areas

• Management & Leadership
• Environmental & Sustainability
• Logistics
• Administrative
• Sales