Municipal Support Officer — Regional Coverage

Job summary

Provide regional coverage across four municipal communities, including patrols, complaint investigations, and fair, respectful bylaw enforcement. Support community events and new service launches, collaborate with municipal and emergency personnel, and maintain accurate reports and positive community relationships.

Job details

Full-Time | Based in Peace River, Alberta | Relocation Assistance Available Pay: CA$26.00–CA$30.00 per hour Job Type: Full-time Benefits: Dental care Extended health care Life insurance Paid time off Relocation assistance About the Role Integrated Municipal Support (IMS) is adding a full-time Municipal Support Officer to strengthen regional coverage across four municipal communities in northwestern Alberta. Based in Peace River, this additional position will work alongside our existing officers, providing coverage for vacation and other absences, assisting with additional workloads, and supporting the launch of services in new communities as IMS grows. You will combine municipal bylaw enforcement with proactive patrols, public engagement, and community safety support. Our approach emphasizes education, respectful communication, and voluntary compliance, with enforcement action taken when appropriate. Location and Relocation This position is based in Peace River, Alberta, and requires travel between the communities we serve. We welcome applicants from Edmonton, Calgary, and other larger centres who are interested in relocating to a smaller community. Applicants living outside a reasonable commuting distance must be willing to relocate to Peace River or the surrounding area. Relocation assistance is available for qualified candidates. Key Responsibilities Provide regional coverage and operational support across four municipal communities. Cover scheduled time off and other absences for existing municipal officers. Patrol municipal facilities, parks, roadways, and public spaces. Respond to bylaw complaints and investigate concerns. Enforce local bylaws fairly, respectfully, and consistently. Prioritize education and voluntary compliance whenever appropriate. Support community events and municipal initiatives. Collaborate with municipal staff, law enforcement, and emergency services. Maintain accurate notes, reports, and enforcement documentation. Build positive relationships with residents, businesses, and visitors. Assist with new municipal service launches as IMS expands. What We’re Looking For We are looking for a professional, dependable, and community-minded individual who: Has experience in security, bylaw enforcement, law enforcement, or protective services. Communicates clearly and handles conflict calmly. Balances firmness with empathy and sound judgment. Can work independently and adapt to different municipal bylaws and priorities. Is comfortable travelling between communities and supporting fellow officers. Values community relationships and takes pride in representing the municipalities we serve. Qualifications Strong communication and de-escalation skills. Valid Alberta Security Services Licence or relevant enforcement credentials. Valid Class 5 driver’s licence and a clean driver’s abstract. Strong report-writing skills and comfort using digital reporting systems. Ability to pass required background checks. Willingness to relocate to the Fox Creek area, if required. Bylaw or municipal enforcement training is an asset; role-specific training is provided. Why Join IMS? A permanent, full-time role supporting an established municipal enforcement team. Competitive wages and benefits. Relocation assistance for qualified candidates. Professional uniforms, equipment, and training provided. Experience working across multiple communities. Opportunities for career advancement as our municipal services expand. Interested in joining our team? Please submit your resume and a brief introduction outlining your relevant experience and willingness to relocate to the Fox Creek area.

What you’ll do

Provide regional coverage across four municipal communities, including patrols, complaint investigations, and fair, respectful bylaw enforcement. Support community events and new service launches, collaborate with municipal and emergency personnel, and maintain accurate reports and positive community relationships.

Requirements

Candidates should have experience in security, bylaw enforcement, law enforcement, or protective services, along with strong communication, de-escalation, and report-writing skills. Required qualifications include a valid Alberta Security Services Licence or relevant enforcement credentials, a Class 5 driver's licence with a clean abstract, the ability to pass background checks, and willingness to relocate if required.

Benefits

• Dental Care
• Extended Health Care
• Life Insurance
• Paid Time Off
• Relocation Assistance

Listed skills

• adaptability · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Bylaw Enforcement
• Security
• Law Enforcement
• De-escalation
• Conflict Management
• Communication
• Report Writing
• Digital Reporting Systems
• Patrolling
• Complaint Investigation
• Community Engagement
• Relationship Building
• Independent Work
• Adaptability
• Travel Between Communities
• Sound Judgment

Job areas

• Security & Safety
• Government & Public Sector
• Legal