Administrative Coordinator

Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology. Your Role: At the Heart of the Chain Core Duties: Serve as a liaison between warehouse operations and other departments (HR, IT, Procurement, etc.) to streamline communication and resolve issues efficiently. Identify opportunities to improve administrative processes and workflows; recommend and help implement enhancements to improve efficiency and accuracy. Organize internal meetings, including preparing agendas, booking meeting rooms, taking minutes, and distributing follow-ups. Help coordinate on-site events or initiatives that support team engagement and morale. Support and organize service tickets related to warehouse operations, including equipment and facility-related issues. Assist management in scheduling vendor services, ensuring timely service delivery. Document Management: Maintain accurate and organized records of warehouse activities, including inventory logs, shipping documents, and compliance records. Ensure that all documents are securely stored in accordance with company policies and legal requirements. Conduct regular audits of document storage systems to ensure accuracy and completeness. Employee Scheduling: Develop and distribute employee schedules in Humanity, ensuring all shifts are covered and resolving scheduling conflicts or changes. Coordinate with sorting management to meet operational needs and manage team adjustments. Reports and Presentations: Prepare and analyze various reports related to warehouse operations, such as inventory levels, order fulfillment, and performance metrics. Create and present presentations for internal meetings and management reviews, highlighting key data and insights. Procurement: Manage procurement activities, including ordering and tracking supplies, equipment, and materials needed for warehouse operations through EWAY and ServiceNow. Monitor facility supply levels (e.g., pallet wrap, garbage bins, labels) and anticipate future needs to prevent shortages or overstocking. Other duties as assigned. Why Join Intelcom | Dragonfly? Short- and medium-term growth opportunities Comprehensive group insurance Group RRSP program Employee Assistance Program… This position has been opened to address a genuine organizational need within the company. At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard. The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager. See you soon! Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

The Administrative Coordinator acts as a liaison between warehouse operations and various departments to streamline communication and improve administrative workflows. They are responsible for managing employee schedules, procurement of warehouse supplies, and maintaining accurate documentation and performance reports.

The role requires strong organizational and communication skills to manage warehouse activities and support management. Candidates should be proficient in administrative software and capable of handling scheduling, procurement, and reporting tasks effectively.

• Group insurance • Group RRSP program • Employee Assistance Program

• Data analysisPreferred

Identified from the job description. Confirm important requirements above.

• Administrative support
• Warehouse operations
• Employee scheduling
• Procurement
• Data analysis
• Document management
• Inventory management
• Communication
• Workflow improvement
• Vendor management
• Reporting
• Presentation skills
• Humanity software
• EWAY
• ServiceNow
• Business Metrics
• Document Management
• Workflow Management
• Shipping Documents
• Warehouse Operations
• Auditing
• Management
• Order Fulfillment Management
• Warehousing
• Operations
• Palletizing
• Performance Metric
• Presentations
• Sorting
• Scheduling

• Logistics
• Administrative
• Management & Leadership
• Administrative Coordinator
• Administrative Supervisor
• Office Supervisors
• First-Line Supervisors of Office and Administrative Support Workers

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week