Organizational Change Management Intern

Job summary

Support the planning, implementation, and stabilization of organizational change initiatives. Assist in creating employee-facing communications and gathering adoption metrics and stakeholder feedback.

Job details

Make your internship count At Intelcom, interns don’t just observe, they contribute meaningfully to real projects that shape how we operate. You’ll gain hands-on experience, grow your skills, and explore long-term career opportunities in a fast-moving, innovation-driven environment. Responsibilities Support change management activities for key organizational initiatives, including planning, implementation, and stabilization. Assist in assessing how changes may impact teams, roles, processes, and ways of working. Help prepare change communications, presentations, toolkits, and other employee-facing materials. Support stakeholder engagement activities, including identifying impacted groups and summarizing feedback. Help gather and organize employee feedback, survey results, readiness indicators, and adoption metrics. Contribute to post-implementation reviews, lessons learned, and updates to change management tools and templates. The role involves daily (or regular) communication with pan-Canadian stakeholders. Qualifications Currently pursuing a degree in Human Resources, Organizational Development, Business Administration, Communications, Psychology, or a related field. Interest in organizational change, employee engagement, communications, HR, or project management. Strong communication and collaboration skills. Organized, detail-oriented, and able to manage multiple priorities. Proactive, curious, and eager to learn in a fast-paced environment. Proficient in Microsoft 365, including Word, Excel, PowerPoint, and Teams. #LI-DNI #IG-DNI Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution. At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you. Apply Now.

What you’ll do

Support the planning, implementation, and stabilization of organizational change initiatives. Assist in creating employee-facing communications and gathering adoption metrics and stakeholder feedback.

Requirements

Currently pursuing a degree in Human Resources, Business Administration, Communications, Psychology, or a related field. Must be proficient in Microsoft 365 with strong communication and organizational skills.

Listed skills

• Change Management · Preferred
• Collaboration · Preferred
• Microsoft 365 · Preferred
• Data analysis · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Change Management
• Stakeholder Engagement
• Internal Communications
• Employee Engagement
• Project Management
• Data Analysis
• Microsoft 365
• Collaboration
• Organizational Development
• Impact Assessment
• Organizational Change Management
• Curiosity
• Organizational Leadership
• Willingness To Learn
• Planning
• Microsoft Excel
• Business Administration
• Customer Service
• Communication
• Psychology
• Innovation
• Operations
• Microsoft PowerPoint
• Presentations
• Templates
• Detail Oriented

Job areas

• Human Resources
• Management & Leadership
• Logistics
• Administrative
• Consulting
• Organizational Change Manager
• Business Change Manager
• Management and Organization Analysts
• Business Continuity Planners
• Business Operations Specialists, All Other