Sort Supervisor

Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology. Your Role: At the Heart of the Chain Core Duties: Safety and Compliance Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment. Enforce safe working methods and behaviors within the team. Conduct safety audits and warehouse checks. Respond to emergencies as required. Operations management Supervise sorting, scanning, and processing packages (including defective items and returns). Ensure sorting operations are completed correctly and efficiently Oversee shipping, receiving, dispatching, and inventory management. Unload trailers and verify freight against manifests. Unloading and Loading: Assign labor, unload pallets. Assist with Sorting, help with sorting packages and envelopes as needed. Inbound and outbound freight movement Management support, Confirm and communicate with optimization team on daily bases before start operations Day-to-Day Monitoring, Track Line Haul operations, communicate with carriers, and monitor FMC for Amazon freight. Team leadership and monitoring Mentor and support Package Handlers during the sort process. Coach and mentor warehouse associates, including training new hires. Schedule warehouse associates Evaluate and assess employee performance, workplace conduct and compliance as required, including discipline where appropriate. Quality control Conduct quality checkups and sorted freight and inbound and outbound process. Administration and reporting Perform data entry as needed. Complete and Submit Reports Handle driver credentials, BOL exchange, and secure docking. cost control Warehouse Organization & Maintenance Ensure warehouse cleanliness and organization. setup sorting layout Other duties as assigned Work Environment: Fast-paced warehouse setting with shift-based schedules. Why Join Intelcom | Dragonfly? Short- and medium-term growth opportunities Comprehensive group insurance Group RRSP program Employee Assistance Program… This position has been opened to address a genuine organizational need within the company. At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard. The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager. See you soon! Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

The Sort Supervisor is responsible for overseeing daily warehouse operations, including sorting, scanning, and inventory management. They also provide leadership to package handlers, ensure safety compliance, and maintain efficient freight movement.

The role requires experience in warehouse operations, team supervision, and safety management. Candidates must be capable of managing fast-paced logistics environments and performing administrative reporting tasks.

• Group insurance • Group RRSP program • Employee Assistance Program

Identified from the job description. Confirm important requirements above.

• Operations management
• Team leadership
• Warehouse management
• Inventory management
• Safety compliance
• Quality control
• Data entry
• Logistics
• Staff training
• Performance evaluation
• Freight handling
• Communication
• Safety Audits
• Cost Control
• Management
• Cleanliness
• Data Entry
• Employee Assistance Programs
• Employee Performance Management
• Warehousing
• Leadership
• Inventory Management
• Operations Management
• Operations
• Palletizing
• Sorting
• Team Leadership
• Loading And Unloading
• Quality Control
• Shipping Management

• Logistics
• Management & Leadership
• Manufacturing
• Transportation
• Administrative
• Sort Supervisor
• Logistics Supervisor
• Supply, Distribution and Related Managers
• Supply Chain Managers
• Transportation, Storage, and Distribution Managers

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week