Client Care Specialist

Job summary

The Client Care Specialist assists residents with activities of daily living and implements individualized care plans to promote their overall well-being. They work collaboratively within a supportive living environment to ensure a clean, safe, and high-quality experience for residents and their families.

Job details

CLIENT CARE SPECIALIST (KINGSLAND TERRACE SUPPORTIVE LIVING) Intercare Corp Group Inc. Calgary, Alberta. Are you a dedicated and compassionate Health Care Aide who is looking to make a difference in the lives of our Supportive Living residents? Come and Join the Heart of Excellence! Company Overview: Intercare is a fully accredited Alberta based company providing health and life enrichment services in continuing care centers since 1992. Our purpose is to maintain dignity, offer choice and support growth to those we serve. Here at Intercare, our employees drive the success of our organization through the implementation of our core values. Without the dedication and commitment of our employees, Intercare would not have grown into a leader in the continuing care sector. That’s why we make every effort as an organization to provide our valued employees a safe, healthy, and rewarding work environment. Location: Kingsland Terrace Supportive Living Position Types: Multiple Positions Available – Permanent, Part-time, and Casual Hours of Work: Shifts include days, evenings, nights and weekends Status: Unionized Position Summary: 1. Assist and promote independence through all aspects of a resident’s aid to daily living (ADL) through a holistic approach to care within a small group living environment. 2. Utilizes the resident’s care plan to provide safe and respectful individualized care. 3. Promotes the physical, intellectual, emotional, psychosocial and spiritual well-being of residents. 4. Follows and complies with Intercare’s established policies, procedures and work routines. 5. Ensures a clean and safe work environment. 6. Works in collaboration and partnership with Intercare to continually improve performance and provide high quality customer service for residents, families, guests /visitors and staff. Qualifications: 1. Brings a caring, compassionate and empathetic approach. 2. Health Care Aide Directory 3. Health Care Certificate– as approved by Alberta’s Provincial Curriculum. 4. Medication Administration Certification. 5. Food Safe Handling Training certification (or requirement to complete in house Food Safe Handling Training upon hire) at least every three years. 6. Ability to read, write, speak and comprehend the English language. 7. Must be able to stand for long periods of time and walk long distances during work period. 8. Lifting alone, maximum 40 lbs. as an essential job function. 9. Lifting with assistance, maximum 200 pounds as an essential job function. 10. Pushing/pulling, using wheeled equipment such as cards and trolleys, maximum 100 lbs as an essential job function. 11. Must be able to perform turning, stooping, bending, stretching and lifting to assist Residents in care requirements and other related duties. 12. Must be able to move and lift equipment and supplies of various sizes and weights. 13. Must have visual and hearing acuity to recognize the need of assistance by Residents. 14. Ability to work independently with minimal supervision and to complete assignments in a safe and timely manner. 15. Demonstrates concern and interest in providing a safe and attractive environment for residents, families, guests / visitors and staff. 16. Demonstrates effective communication, problem solving and organizational skills. Intercare employees enjoy the following: * Work/life balance * Competitive compensation and benefits package * Company events * Employee Assistance Program * A respectful and positive working environment Applications will be accepted until a suitable candidate is found. Intercare’s Values Respect | Compassion | Commitment | Service | Ethics

What you’ll do

The Client Care Specialist assists residents with activities of daily living and implements individualized care plans to promote their overall well-being. They work collaboratively within a supportive living environment to ensure a clean, safe, and high-quality experience for residents and their families.

Requirements

Candidates must hold a valid Health Care Aide certificate and Medication Administration certification. The role requires the physical ability to perform tasks such as lifting, bending, and standing for extended periods.

Benefits

• Work/life balance • Competitive compensation • Benefits package • Company events • Employee Assistance Program • Respectful and positive working environment

Listed skills

• Problem solving · Preferred
• Documentation · Preferred
• Communication · Preferred
• Team Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Resident care
• Activities of daily living
• Medication administration
• Food safe handling
• Compassionate care
• Communication
• Problem solving
• Organizational skills
• Patient safety
• Lifting
• Physical assistance
• Documentation
• Team collaboration
• Holistic care
• Empathy
• Organizational Skills
• Effective Communication
• Ethical Standards And Conduct
• Compassion
• Medication Administration Certification
• Customer Service
• Continuing Care
• English Language
• Leadership
• Problem Solving
• Sociotherapy

Job areas

• Healthcare
• Social Services
• Client Care Specialist
• Special Education Teacher
• Special Needs Teachers
• Special Education Teachers, All Other