Senior Manager, Admissions and Enrolment

Job summary

The Senior Manager leads admissions, enrolment, and student records operations while driving digital transformation and operational efficiency. They are responsible for ensuring regulatory compliance, managing student lifecycle processes, and supporting strategic enrolment goals through data-informed decision-making.

Job details

Join one of Canada's fastest-growing universities as our Senior Manager, Admissions and Enrolment, where you will play a key role in leading student enrolment operations, supporting institutional effectiveness through technical transformation, and driving the successful execution of the university's strategic goals. About the Role The Senior Manager, Admissions and Enrolment is a key leadership role within the Office of the Registrar, responsible for overseeing admissions, enrolment, and student records operations while ensuring service excellence, compliance, and data integrity. Reporting to the Registrar, this role leads the Admissions and Enrolment team, drives operational efficiency through innovation, and supports strategic enrolment management through data-informed decision-making. Title: Senior Manager, Admissions and Enrolment Type: Full-Time, Permanent Department: Office of the Registrar Reporting to: Registrar Direct Reports: Admissions and Enrolment Officers Location: Toronto, Ontario (Hybrid) Existing Vacancy: Yes Compensation Range: $90,000 - $110,000 annually Why Join IBU Located in downtown Toronto, IBU is one of Canada's fastest-growing universities, offering a dynamic academic and professional environment driven by innovation, research, and academic excellence. By joining IBU, you will have the opportunity to shape and enhance the student experience, lead transformational initiatives, collaborate with academic and administrative leaders, and contribute directly to the continued growth and success of a rapidly evolving institution. What You'll Do Lead the modernization and digital transformation of admissions, enrolment, and student records systems to improve efficiency, automation, data integrity, and service delivery. Oversee end-to-end admissions, enrolment, registration, and student records processes, ensuring accuracy, compliance, and an exceptional student experience. Manage key student lifecycle functions, including offers, deferrals, transfer credits, academic progression, withdrawals, leaves of absence, orientation, and graduation. Develop data analytics, dashboards, and reporting frameworks to monitor enrolment performance, support decision-making, and drive continuous improvement. Ensure compliance with institutional, provincial, and federal regulations while maintaining the integrity and security of student information. Foster collaboration across Admissions, Recruitment, Finance, Academic, IT, and other departments to support enrolment objectives. Oversee grade administration, academic appeals, accessibility accommodations, and the issuance of official student documentation. Lead and develop a high-performing team while promoting accountability, innovation, operational excellence, and a culture of continuous improvement. This is a hybrid role based in Toronto, requiring in-person attendance as needed, including weekdays, evenings, and occasional Saturdays. What You Bring/Who You Are Bachelor’s degree required; Master’s degree preferred in Education, Administration, Business, or a related field. Minimum of seven (7) years of progressive experience in higher education administration, preferably in admissions, registrar, enrolment management, or student services. Proven expertise in managing student information systems, enrolment workflows, and academic policy compliance. Demonstrated proficiency in data analytics and reporting, with the ability to interpret data to support strategic planning, process improvement, and decision-making. Strong leadership, communication, and problem-solving skills, with a demonstrated ability to foster collaboration across diverse teams. Proven experience in managing complex projects, setting priorities, and meeting deadlines in a fast-paced environment. Comprehensive understanding of accessibility, equity, diversity, and inclusion (EDI) principles in student support and institutional practices. Skilled in stakeholder engagement, with experience preparing and presenting analytical reports and insights to inform senior decision-makers. RCIC (Regulated Canadian Immigration Consultant) will be a strong asset. Additional Information To support the overall well-being and success of our employees, IBU offers a comprehensive Total Rewards package, which may include the following, based on role eligibility: 100% employer-paid extended Health & Dental benefits 24/7 access to an Employee and Family Assistance Program (EFAP) and virtual healthcare services Life, Accidental Death & Dismemberment (AD&D), and Long-Term Disability insurance Competitive paid time off, starting at three weeks Tuition Benefit Program Access to preferred corporate membership rates with GoodLife Fitness Engaging employee appreciation and community-building events IBU is an Equal Opportunity Employer IBU is committed to fostering a diverse, inclusive, and equitable workplace where everyone feels welcome, valued, and respected. We are dedicated to the principles of equal opportunity and encourage applications regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Please contact careers@ibu.ca if you require accommodation during the recruitment process. Application Process All applications are reviewed by our HR team. We may use AI tools to support certain stages of the hiring process and do not replace human judgment. IBU is committed to the responsible and fair use of AI in compliance with applicable laws. While we appreciate all applications, we regret that we can only contact those candidates selected for an interview. We thank all applicants for their submissions.

What you’ll do

The Senior Manager leads admissions, enrolment, and student records operations while driving digital transformation and operational efficiency. They are responsible for ensuring regulatory compliance, managing student lifecycle processes, and supporting strategic enrolment goals through data-informed decision-making.

Requirements

Candidates must possess a bachelor's degree and at least seven years of progressive experience in higher education administration. Proficiency in student information systems, data analytics, and project management is essential for this leadership role.

Benefits

• Extended health and dental benefits
• Employee and family assistance program
• Virtual healthcare services
• Life insurance
• Accidental death and dismemberment insurance
• Long-term disability insurance
• Paid time off
• Tuition benefit program
• Corporate membership rates

Listed skills

• Leadership · Preferred
• Compliance · Preferred
• Project management · Preferred
• Reporting · Preferred
• Process Improvement · Preferred
• Communication · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Admissions management
• Enrolment management
• Student records
• Data analytics
• Digital transformation
• Strategic planning
• Leadership
• Compliance
• Project management
• Stakeholder engagement
• Reporting
• Academic policy
• Process improvement
• Communication
• Problem-solving
• EDI principles
• Student Services
• Educational Administration
• Operational Efficiency
• Accountability
• Virtual Health
• Workflow Management
• Ability To Meet Deadlines
• Time Off Management
• Policy Compliance
• Digital Transformation
• Fair Use
• Higher Education Administration
• Research
• Data Analysis
• Automation
• Dashboard
• Management
• Strategic Planning
• Decision Making
• Continuous Improvement Process
• Data Integrity
• Finance
• Innovation
• Problem Solving
• Operational Excellence
• Operations
• Student Information Systems
• Stakeholder Engagement
• Process Improvement
• Registration

Job areas

• Education
• Management & Leadership
• Administrative
• Data & Analytics
• Admissions Manager
• Data Analytics Manager
• Mathematicians, Actuaries and Statisticians
• Data Scientists

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