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- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Apply by
- Oct 29, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level
Job summary
The receptionist will manage front desk and customer service interactions, including using booking and scheduling systems. The role also involves handling client complaints professionally and supporting sales through upselling and cross-selling.
Job details
Vacancy Qualifications & Requirements: Minimum 2–3 years of experience as a receptionist, front desk associate, or customer service role (preferably in a clinic). Strong communication skills, both verbal and written. Excellent organizational and multitasking abilities. Proficiency in using booking systems, scheduling software Ability to handle client complaints with tact and professionalism. Sales-oriented mindset with basic knowledge of upselling and cross-selling. Back to Career
What you’ll do
The receptionist will manage front desk and customer service interactions, including using booking and scheduling systems. The role also involves handling client complaints professionally and supporting sales through upselling and cross-selling.
Requirements
Applicants need 2–3 years of experience in reception, front desk, or customer service, preferably in a clinic. Strong verbal and written communication, organizational and multitasking abilities, proficiency with booking and scheduling software, and a professional approach to complaints are required.
Listed skills
- Customer service · Preferred
- Organization · Preferred
- Communication · Preferred
- Multitasking · Preferred
- Upselling · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Communication
- Organization
- Multitasking
- Booking Systems
- Scheduling Software
- Complaint Handling
- Professionalism
- Upselling
- Cross-Selling
- Customer Service
Job areas
- Administrative
- Customer Service & Support
- Sales