Liability Claims Examiner - Remote - Anywhere in Canada

Job summary

Examine complex liability claims for Lloyd’s accounts, direct field adjusters’ investigations, and provide prompt, fair, and quality claims service. Negotiate and settle claims with claimants or their representatives, administer payments through trust accounts, and coordinate with stakeholders to meet client needs.

Job details

Company ClaimsPro LP - International Programs Group Liability Claims Examiner - Remote - Anywhere in Canada Compensation range: $67,200.00 - $93,300.00 annually International Programs Group (IPG) is an independent third-party claims administrator which provides claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. Today, IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal, and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us! We have an existing opportunity to add a full-time Liability Examiner to our team! Role Responsibilities Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients Examine complex liability claims Direct Field Adjusters on assignment investigations Settle claims directly with claimants or their representatives Administer claims payments/settlements through trust accounts Liaise with all stakeholders to ensure client's needs are met Qualifications & Experience While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces. We Will Also Consider The Following Your education, with relevant post-secondary education being an asset Your completed CIP courses, or working towards CIP designation Your ability to hold an independent adjusting license Your 5-7 years' experience delivering relevant claims adjusting and/or examining work Exposure to the Lloyd's market would be an asset Proficiency with Microsoft Office Your experience positively contributing to a high-performing team Examples of your strong aptitude and ability to work with technology Your attention to detail and your ability to communicate professionally What We Offer Competitive Pay: $67,200 - $93,300 CAD Annual - Compensation is commensurate with experience, qualifications, and internal equity Work-Life Balance Remote and Hybrid Work Opportunities E-flex Benefits Program Wellness Programs Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees Training and Career Development Opportunities Employee Referral Bonuses Employee Recognition Program Employee Perks (access to vendor discount programs) Reimbursement for Adjusting Licenses and Dues We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates. #IPG

What you’ll do

Examine complex liability claims for Lloyd’s accounts, direct field adjusters’ investigations, and provide prompt, fair, and quality claims service. Negotiate and settle claims with claimants or their representatives, administer payments through trust accounts, and coordinate with stakeholders to meet client needs.

Requirements

The employer seeks a technically strong, organized candidate with 5–7 years of relevant claims adjusting or examining experience; an independent adjusting license and exposure to the Lloyd’s market are assets. Relevant post-secondary education, completed or in-progress CIP courses, Microsoft Office proficiency, technology aptitude, attention to detail, professional communication, and a record of contributing to a high-performing team are also considered.

Benefits

• Work-Life Balance
• Remote and Hybrid Work Opportunities
• Flexible Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan With 2% Match
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Vendor Discount Programs
• Adjusting License and Dues Reimbursement

Listed skills

• Teamwork · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Liability Claims Examination
• Complex Claims Handling
• Claims Adjusting
• Claims Investigation
• Field Adjuster Direction
• Claims Settlement
• Claims Payment Administration
• Stakeholder Relations
• Technical Claims Expertise
• Planning and Organization
• Problem Solving
• Microsoft Office
• Technology Proficiency
• Attention to Detail
• Professional Communication
• Teamwork

Job areas

• Finance & Accounting
• Customer Service & Support

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